How to Send Money to Someone at Caswell CC: Options and Steps
Sending money to someone at Caswell CC is straightforward once you pick the right deposit method. The state uses approved vendors for trust deposits, and your choice determines how quickly funds arrive.
The North Carolina Department of Adult Correction (NCDAC) partners with ViaPath and its subsidiaries for all trust deposits at Caswell CC. You have several options: web, mobile app, phone, walk-in cash deposits, or mailing a money order. Web, mobile, phone, and walk-in deposits typically post by the next business day. Mailing a money order is free but takes longer.
For the fastest option, use ConnectNetwork to send money online. Make a deposit at ConnectNetwork.com using a credit or debit card. NCDAC also offers mobile access through the same ViaPath system. Since web and mobile deposits post by the next business day, this is your best bet when funds are needed quickly.
Prefer to pay in cash? You can deposit in person at any Western Union location. Tell the agent you are making a Trust deposit and use the payment code "NCDAC TRUST." This works well if you want to avoid using a card online but still need next-business-day processing.
You can also mail a money order to the offender's Trust account. Make it payable to TouchPay and send it with a deposit slip to: TouchPay Holdings, LLC, PO Box 174, Houston, TX 77001-0174.
Plan for mailed money orders to take up to ten business days to post. TouchPay tries to process them sooner, but build in that extra time if the money is needed for commissary or other expenses right away.
Help: If you have trouble making a deposit, call ViaPath’s toll-free assistance line at 877-650-4249.
One restriction catches people off guard: only approved visitors can deposit funds to an offender's account. Before you start a deposit online, visit Western Union, or mail a money order, confirm you are on the approved visitor list. Otherwise, your deposit will be rejected.
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