Who Can Send Money to an Inmate at Caswell CC?

North Carolina Department of Adult Correction (NCDAC) policy is clear: only approved visitors can deposit funds into an offender's account. Having someone's name or ID number isn't enough - if you're not on the list, your deposit won't go through. Before sending money to anyone at Caswell CC, confirm your approved-visitor status first.

Being "approved" is the difference between actually helping your loved one and wasting time (or a fee) on a rejected deposit. If you're not on the approved visitors list, you can't make deposits. Unsure of your status? Confirm first, then send funds through the approved methods.

Once you're approved, NCDAC uses ViaPath and its subsidiaries to handle deposits at facilities like Caswell CC. You can send money online, through the mobile app, by phone, or at walk-in locations. Funds typically show up in the offender's account the next business day.

• ✓ Mailing a money order is still an option and is described as a cost-free method.
• ✓ Money orders must be mailed with a deposit slip to TouchPay (not to the prison).
• ✓ Prison facilities do not accept or process money orders directly.

1. Ask your loved one to check their approved visitors list - they can usually confirm whether you’re already listed.
2. If you’re not on the list, get clarity before sending money - have them follow the facility’s process for adding or updating approved visitors.
3. Hold off on deposits until you’re confirmed as approved - the deposit rule is tied to approved-visitor status, not your relationship to the person.
4. If you still can’t verify, contact the facility where they’re housed - ask how to confirm whether you’re currently approved to deposit funds.

This one check can save you real frustration. At Caswell CC - and other NCDAC prisons - only people on the offender's approved visitors list can make deposits. Confirm your status before you try to send anything.