Catawba Correctional Inst., NC

Catawba Correctional Institution uses ViaPath/GTL and ConnectNetwork for phone, messaging, and video services. You'll manage everything through the vendor's portal or app rather than calling the facility directly. One thing to watch: ViaPath/GTL Friends & Family accounts go inactive after 180 consecutive days without use and may be forfeited. Any account activity resets that 180-day clock. You can opt in to receive a text or email reminder at least 30 days before scheduled expiration—helpful for avoiding lost funds. Need a refund? Call ViaPath customer service at 866-516-0115. Already have a ConnectNetwork account? Sign in with the same email and password to manage services.

Want to send items to someone at Catawba Correctional Institution? North Carolina Department Adult Correction Seasonal Packages are available through the statewide vendor program. The shopping pages show only pre-approved items. The current ordering window is Wednesday, January 7 through Friday, February 6—place your order during this period for it to ship through the program. If the incarcerated person gets placed on certain control statuses before a package ships, Union Supply Direct will cancel the order and issue a refund minus a $5 restocking fee. Prefer not to order online? You can mail an order using the vendor's downloadable order form. One heads-up: some facilities don't support rechargeable electronic devices, so confirm compatibility before buying.

Looking for someone housed at Catawba Correctional Inst.? Start with the NCDAC Offender Public Information database. You'll want to locate the offender number before running your search. The tool lets you look up state prison inmates, probationers, and parolees by name or offender ID. Status filters include Active Inmate, Active Probationer/Parolee, and Inactive. You can refine results further using status or demographic filters, and results typically show identifier numbers along with custody and status details. Keep in mind this is a state system—county jail rosters are maintained separately by county sheriffs.

Reaching out about someone at Catawba Correctional Institution? Have key details ready first. For any inquiry tied to a specific person, NCDAC requires the offender's first and last name plus the offender ID number before staff can help you by phone or email. In an emergency, call 911 right away. For non-emergency questions—status checks, visitation help, mail issues, or medical concerns—use the facility's main contact channels. Include the person's full name, the offender/booking ID if you have it, and a brief note about what you need. For court-related case questions, contact the clerk of court where the case is filed or use state e-court resources. The facility can't provide legal case status.