How to Contact NCDAC About Someone at Catawba Correctional: What Information You'll Need
Need help or answers about someone at Catawba Correctional? The NCDAC contact form works well—especially when you include the exact identifiers it asks for.
Families often use the NCDAC contact form when they need help with a specific person in custody - questions about someone's status, records, or a concern that needs to reach the right office. Not sure who to contact first? The form handles that too. It collects the key details NCDAC needs to route your request.
If your message is about someone in NCDAC custody, the form requires three pieces of information: first name, last name, and offender ID number. Missing any of these can stall your request - the form uses all three to match your question to the correct record.
Tip: Use the offender ID number whenever you can. It’s the fastest way to make sure your message is tied to the right person - especially when names are similar.
Don't have the offender ID number? The contact form directs you to the NCDAC Offender Public Information (OPI) database to look it up first. Run your search there, grab the offender number, then come back to the form with everything you need.
On the OPI search page, you'll see a field for "Offender Number" plus other filters to narrow your results. You can search by offender status, name (there's even a "last name sounds like" option), gender, race, ethnic group, birth date, and age range. Getting multiple results? Use those extra fields to confirm you've found the right person before copying down the number.
Note: Double-check that the offender number from OPI matches the person you're asking about. The right number means your message gets routed correctly.
The form also asks you to pick a submitter category - who you are and why you're reaching out. For most people contacting NCDAC about a loved one at Catawba, select "Friend / Family Member of a person who is in an NCDAC facility (offender)." Choosing the right category helps route your message to the correct team.
- ✓ Victim / Victim's Friend or Family Member
- ✓ Student / Researcher
- ✓ Journalist / Member of the media
- ✓ Member of the General Public
- ✓ A Facility / Institution (prison)
- ✓ A Person in Custody (offender) or Under Supervision (on parole/probation)
- ✓ Probation or Parole Employment Verification
- ✓ Hiring / Recruitment
- ✓ NC Post Release Supervision and Parole Commission
- ✓ Rehabilitation or Reentry Services
- ✓ Victim Support Services
After you submit, save a copy of what you sent - a screenshot works. That way you'll have the exact wording and identifiers if you need to follow up. Picking the right submitter category upfront can also cut down on delays and back-and-forth.
Reminder: Include the offender ID number along with first and last name. When your question is tied to a specific person, that combination is what helps NCDAC handle it faster and more accurately.
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