How to deposit funds, commissary, and payment options
Money deposits for people at Catawba Correctional Institution go through third-party payment vendors in North Carolina. Depending on the vendor options available, you can add funds online or through a mobile app, by phone, at retail locations or kiosks (including Western-Union style cash deposits), or by mailing a money order. Deposits go into the person's trust or commissary account for purchases and other approved debits. Any remaining balance gets returned if the person transfers or is released. To avoid delays, enter the incarcerated person's full booked name and inmate/account number exactly as shown, along with any required sender information. If you mail a money order, follow the vendor instructions precisely: use the required deposit slip, make it payable to the vendor name on NCDAC forms, and don't include letters, photos, staples, or extras.
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Deposits go through third-party vendors and may include online or mobile app payments, phone deposits, retail or kiosk walk-ins, Western-Union style cash deposits, and mailed money orders. Pick the method available and follow the vendor's instructions for entering inmate and sender details.
You’ll need the incarcerated person’s full booked name and inmate/account number exactly as shown, plus your sender information as required by the vendor. If you mail a money order, include the required deposit slip and do not add letters, photos, staples, or other extras.
Never mail cash. Mailed deposits should be a money order made payable to the vendor name specified on NCDAC forms. Include the required deposit slip so the funds get credited correctly.
Anyone can order a Seasonal Package for someone incarcerated in the North Carolina Department of Adult Correction through the NC Inmate Package site. You don't need to live near the facility—the program handles statewide purchases.
Need help or answers about someone at Catawba Correctional? The NCDAC contact form works well—especially when you include the exact identifiers it asks for.
When you contact NCDAC about someone at Catawba Correctional Inst. (or anyone under NCDAC supervision), staff need enough details to pull the right record. Include the required information upfront—it helps your message get routed correctly and saves you time going back and forth.
