Catawba County Detention, NC

Catawba Valley Medical Center puts a telephone in each patient room and posts instructions for placing local calls. Calling from outside? CVMC lists phone-number patterns you can use to reach patients directly—separate formats apply for the main tower and the Pavilion. For people in custody, communication typically runs through a third-party vendor rather than the facility itself. You'll create an account in the vendor's app or portal, add funds, and use that platform for paid calls, tablet features, video visits, or secure messaging. Some setups require the incarcerated person to message you first before you can reply.

Adding money to an account at Catawba County Detention typically goes through a third-party payment vendor. Depending on which vendor the facility uses, you might deposit funds online, through a mobile app, by phone, at walk-in kiosks or retail locations, or via approved cash-deposit services. The money lands in the detainee's trust/commissary account for purchases and other approved debits. Any remaining balance gets returned when the person is released or transferred. When depositing, enter the inmate's full booked name and inmate/account number exactly as shown—mismatches cause delays. If you mail a money order, include the required deposit slip. Don't add letters, photos, staples, or anything extra.

Got concerns during a hospitalization at Catawba Valley Medical Center? Start by telling your nurse. If that doesn't resolve things, contact the Administrator on Duty at extension 3720 (listed as 326.3720 in the hospital directory). For medical records or privacy questions, reach out to Privacy Officer Jessica Hatem, Director of Health Information Management, at 828-326-3294. Send correspondence related to records or privacy requests to the Catawba Valley Medical Center mailing address beginning with 810 Fairgrove Church. For emergencies, call 911. Asking about someone in custody? Have their full name and any relevant ID ready before calling the facility's listed numbers.

Catawba Valley Medical Center (CVMC) maintains a tobacco- and weapon-free campus. Anyone visiting for an inmate-related appointment must follow hospital campus rules. If the patient is an inmate or under law-enforcement custody, CVMC may share health information with the correctional institution or law enforcement for purposes tied to care, safety, or legal requirements. Don't want fundraising contacts from CVMC? Notify the Privacy Office in writing to opt out—you can opt back in later the same way. Since detention intake and transfers often involve medical screening and record exchanges, confirm who handles health information and how releases are documented when hospital care is involved. For questions about privacy, records, or campus rules, contact CVMC's Privacy Office or the detention facility directly.