Catoosa County Jail, GA
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Guides for This Facility
How to Schedule a Video Visit at Catoosa County Jail (On‑Site and Remote)
Scheduling a video visit at Catoosa County Jail is straightforward once you know the two options—and the one rule that trips people up most: you have to book ahead.
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Commissary and Property at Catoosa County Jail: How Money Gets Added, Spent, and Returned When Someone Is Released
Commissary and property rules can feel confusing—until you see the whole money lifecycle from booking to release. Here's how Catoosa County Jail handles cash at intake, adding funds, ordering commissary, and getting everything back when someone gets out.
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Getting Records and Services from the Catoosa County Sheriff’s Office: Hours, Contacts, and What to Bring
Need a report, local criminal history, fingerprinting, or help with an old expungement? The Catoosa County Sheriff's Office Records Division is your starting point. Here are the hours, contacts, and exactly what to bring so you don't end up making a second trip.
Read GuideAt a Glance
Visitation
- All visits (on-site and remote) must be scheduled at least 12 hours in advance.
- Jail staff do not schedule visits and visits will not be scheduled by phone.
- On-site video visitation at the jail is free and may be scheduled either at InmateSales.com or at the visitation room in the jail.
Communication
- Phone, video, and tablet services at Catoosa County Jail are provided by Combined Public Communications.
- Inmate call rates at Catoosa County Jail comply with FCC regulations.
- Messages from inmate tablets are sent as SMS to your phone and you must reply 'YES' to begin texting.
Mail & Letters
- All non-legal incoming and outgoing personal mail must be on a 5 X 7 postcard.
- Send postcards addressed to Catoosa County Jail with the inmate’s full name to P.O. Box 909, Ringgold, Georgia 30736; the sender must include a full return address.
- Mail containing metal clasps, staples, tape, stickers, or similar items will not be delivered (this applies to both the postcard and its contents).
Sending Money
- You can fund inmate accounts via InmateSales.com, the InmateSales App, the lobby kiosk, or by calling 702-829-3001.
- Commissary services are provided by Kimble’s Commissary Services and friends/family may order at team3.inmatecanteen.com (select Catoosa County, GA).
- Any currency taken at admission is deposited into the inmate's commissary account and credited to the inmate.
Contact Info
- The Sheriff’s Office lobby is open 8:30 a.m.–5:00 p.m. Monday through Friday; use the reception intercom after hours and on weekends to reach the Jail Control Room.
- Records Division email contacts are catoosarecords@catoosa.com and rebecca.holcomb@catoosa.com.
- To obtain a criminal history you must be a Catoosa County resident with a valid Catoosa, Georgia driver’s license, complete the form, pay $10 in exact change, and pick up the record in 24 hours.
Facility Info
- Jail employees will not pass non-emergency messages to inmates; emergency messages are verified before delivery.
- Inmate property that has been inventoried and sealed will not be released without supervisor approval.
- After release, personal property must be picked up within 30 days and commissary items within seven days or they will be disposed.
Based on official sources and community feedback. Learn how we verify
Topic Overviews
Visitation
Visiting at Catoosa County Jail is by appointment only. Every visit—whether on-site or remote—must be scheduled through InmateSales.com or the InmateSales App. Jail staff won't set up visits, and they won't take appointment requests by phone. Book at least 12 hours before your visit time. On-site video visitation is free; schedule online or in the jail's visitation room, then use any available monitor at your appointment time. Remote video visits cost a small fee and require a computer, phone, or tablet with high-speed internet. For non-urgent questions, use the facility's general contact form—expect a response within one business day.
Read full guideCommunication
Catoosa County Jail uses Combined Public Communications for phone service, video visitation, and tablet access. Your account setup and any vendor-specific rules come through this provider. When your loved one sends a tablet message, it arrives on your phone as an SMS. Reply
Mail & Letters
All non-legal personal mail at Catoosa County Jail must be sent as a 5 x 7 postcard—this applies to both incoming and outgoing mail. Address the postcard to Catoosa County Jail with the inmate's full name and mail it to P.O. Box 909, Ringgold, Georgia 30736. Include your complete return address. Postcards with metal clasps, staples, tape, stickers, or similar items won't be delivered. You also can't mail anything sold through the jail commissary. Staff inspect non-privileged mail for contraband, while legal mail is handled separately and may be opened in the inmate's presence. Adding the inmate's ID number helps ensure delivery.
Read full guideSending Money
You can fund an inmate's account at Catoosa County Jail through InmateSales.com, the InmateSales App, the lobby kiosk, or by calling the InmateSales Call Center at 702-829-3001. Commissary is provided by Kimble's Commissary Services—friends and family can place orders online at team3.inmatecanteen.com by selecting Catoosa County, GA from the institution list. Any currency taken at admission gets deposited and credited to the inmate's account. The lobby kiosk and team3.inmatecanteen.com are available 24/7 once you set up an account. When released, any remaining balance is returned as a debit card or check during normal business hours. Posting bond requires a $20.00 fee in exact U.S. currency.
Read full guideCommon Questions
Showing 6 of 20How do I schedule a visit at Catoosa County Jail?
Schedule all visits through InmateSales.com or the InmateSales App. Jail staff do not schedule visits, and they won’t set appointments by phone.
VisitationAre on-site video visits free at Catoosa County Jail?
Yes. On-site video visitation at the jail is free and can be scheduled online or at the visitation room. At your scheduled time, use any available visitation monitor in the visitation room.
VisitationWhat do I need for a remote video visit and how much does it cost?
You’ll need a computer, smartphone, or tablet with high-speed internet. Remote video visits have a minimal fee and must be scheduled through InmateSales.com or the InmateSales App.
VisitationHow can I contact the jail for non-urgent questions about visitation?
Use the facility’s general contact form for non-urgent questions. The site typically responds within one business day.
VisitationWho provides phone, video, and tablet services at Catoosa County Jail?
Combined Public Communications provides phone calls, video visitation, and tablet services at Catoosa County Jail.
CommunicationAre inmate call rates at Catoosa County Jail regulated?
Yes. Call rates at Catoosa County Jail follow FCC regulations.
CommunicationMore Guides
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Did You Know?
Catoosa County Jail in Georgia offers free on-site video visitation. You can schedule visits online at InmateSales.com or in person at the jail’s visitation room.
This guide is based on feedback from dozens of families and official facility documentation. Learn how we verify