Getting Records and Services from the Catoosa County Sheriff’s Office: Hours, Contacts, and What to Bring

The Catoosa County Sheriff's Office lobby is open Monday through Friday, 8:30 a.m. to 5:00 p.m. That's your window for handling Records Division needs in person - requesting report copies, submitting paperwork, or asking questions at the front counter.

For Records Division questions or written requests, email catoosarecords@catoosa.com or rebecca.holcomb@catoosa.com. Email works well when you want a clear paper trail of what you asked for and what details you provided.

Getting a criminal history through the Sheriff's Office requires Catoosa County residency. Bring a valid Catoosa, Georgia driver's license - if you don't have one, you'll need proof of residence instead. You'll fill out a criminal history form, pay a $10 fee in exact change, then come back in 24 hours to pick it up. And plan on making that return trip yourself: no one else can collect the history for you.

The Sheriff's Office offers free fingerprinting for Catoosa County residents Monday through Friday, 9:00 a.m. to 12:00 p.m. and 1:00 p.m. to 4:00 p.m. Non-residents, or anyone needing fingerprints with a full background check, should use the G.A.P.S. (Georgia Applicant Processing Services) website at www.ga.cogentid.com instead. For firearm permits, start at the Catoosa County Probate Office in the courthouse - the Sheriff's Office handles fingerprinting during the hours above.

1. Confirm your arrest date - This process applies if you were arrested before July 2013.
2. Bring your court disposition - You’ll need the disposition paperwork from the court.
3. Complete the expungement form at the Sheriff’s Office - Fill out page 1 at the Sheriff’s Office.
4. Pay the fee in exact change - Bring $25 in exact change.
5. Wait while the packet is forwarded for review - The Sheriff’s Office completes its portion (page 2) and forwards the expungement package to the District Attorney’s Office for approval or denial.
6. Watch for a phone call - You’ll be notified by phone with the decision and instructions for the next step; this may take 3–5 business days.

For other records, complete an open records request form and submit it to Sheriff's Office personnel. You'll get a response within three business days. Once the major or sheriff reviews and approves (or denies) your request, you'll be notified that it's ready - and there may be a fee.