How to Schedule a Video Visit at Catoosa County Jail (On‑Site and Remote)

Both on-site and remote video visits at Catoosa County Jail must be scheduled at least 12 hours in advance. Try to book same-day and it won't go through - so plan ahead, especially for weekends. One more thing: jail staff don't schedule visits, and calling won't help. All scheduling goes through the InmateSales system, not the front desk or a phone call.

Catoosa County Jail offers two video visitation options. On-site visits let you come to the jail and use the video monitors there - completely free. Remote visits let you connect from home or anywhere with a solid internet connection. Remote visits cost a small fee, which makes them a good backup when travel isn't practical.

1. Choose on-site or remote - decide whether you’re coming to the jail to use the on-site monitors or visiting remotely from your own device.
2. Use InmateSales to schedule - book through InmateSales.com or the InmateSales App (remote visits must be scheduled this way).
3. Book at least 12 hours ahead - all visits require a 12-hour advance schedule, so pick a time that’s far enough out.
4. Don’t try to schedule by phone - jail staff do not schedule visits, and visits will not be scheduled by phone.

For on-site visits, you may also be able to schedule directly in the visitation room at the jail. The same rule applies either way: book at least 12 hours ahead. Don't count on calling the jail to get a visit on the calendar.

For on-site visits, just show up at your scheduled time. You can use any available monitor in the visitation room - you're not assigned to a specific station. Take an open spot and follow the on-screen prompts.

Remote Tech

• ✓ A computer, phone, or tablet
• ✓ High-speed internet
• ✓ A working camera and microphone (test them before your visit time)
• ✓ A quiet spot where you can stay connected for the full session

Remote visits come down to two things: scheduling and connection. Book through InmateSales.com or the InmateSales App, then test your device and internet before the visit starts. Shaky connection? Move closer to your router or switch to a stronger network - it can save the whole visit.

Remote visits cost a small fee, though the exact amount can vary. Before checkout, confirm the current price inside InmateSales so you know what you're paying.

Common Pitfalls Help

• ✓ Trying to schedule less than 12 hours before the visit time
• ✓ Calling the jail to schedule (jail staff do not schedule visits, and visits will not be scheduled by phone)
• ✓ Assuming remote visits are free instead of confirming the minimal fee before you pay

Got a non-urgent question and not sure where to start? The sheriff's office website has a general contact form. You'll typically hear back within one business day.