How to send messages, photos, and packages
Centinela State Prison uses Securus as the CDCR communications provider. Telephone calls, video calls, and electronic messaging will begin rolling out in September. To be ready when services go live, Securus recommends opening an account through its website or mobile app—though free telephone calls don't require one. For paid video visits, you'll need to add funds using the AdvanceConnect prepaid feature in the app and register through Video Connect (select
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Telephone calls, video calls, and electronic messaging will be available at Centinela starting in September through Securus.
No. Free telephone calls don't require an online account. Video calls and electronic messaging will require one once those services are active.
Create a Securus account on the Securus website or mobile app. For video visits, add funds using the app’s AdvanceConnect prepaid feature, then register in Video Connect and select “Permitir videollamadas” to enable and schedule sessions.
CDCR communication services through Securus start rolling out in September, including at Centinela State Prison. Setting up your Securus account now means you won't be stuck creating one when everyone else is trying to do the same thing.
The biggest change for Centinela families? The per-minute price of video calls. Under the new Securus contract, video calls cost $0.10 per minute — down from ViaPath's $0.16 per minute. Phone calls are cheaper too: $0.016 per minute under Securus versus $0.019 per minute under ViaPath, according to the same CDCR comparison chart.
Want to visit someone at Centinela? Reserve your visit time ahead of time through GTL VisitMe. It's the system CDCR uses for scheduling in-person visits—and it helps you skip those long on-site lines.
