How to visit, scheduling, dress code, and visitor requirements
Centinela State Prison uses the GTL VisitMe portal for online visit scheduling. The portal lets you skip long onsite lines and get instant confirmations. Already have an account? Sign in with your Visitor ID or email and password. New to VisitMe? Use the
Search for a loved one and send messages and photos in minutes.
Want to visit someone at Centinela? Reserve your visit time ahead of time through GTL VisitMe. It's the system CDCR uses for scheduling in-person visits—and it helps you skip those long on-site lines.
Schedule your visit through the GTL VisitMe portal—you can book online and get instant confirmations. Sign in with your Visitor ID or email and password. New users can create or claim an account through the portal.
Yes. Use the VisitMe portal’s “CLAIM ACCOUNT” link to create or claim a new account, then follow the onscreen steps to finish setup before scheduling.
Use the VisitMe portal’s “Forgot your password?” link to start password recovery. For questions about account terms or privacy, VisitMe links to its Terms of Use and Privacy Policy at legal.telmate.com.
CDCR communication services through Securus start rolling out in September, including at Centinela State Prison. Setting up your Securus account now means you won't be stuck creating one when everyone else is trying to do the same thing.
The biggest change for Centinela families? The per-minute price of video calls. Under the new Securus contract, video calls cost $0.10 per minute — down from ViaPath's $0.16 per minute. Phone calls are cheaper too: $0.016 per minute under Securus versus $0.019 per minute under ViaPath, according to the same CDCR comparison chart.
If your loved one is at Centinela State Prison, setting up Securus now saves you a scramble later. CDCR's rollout schedule listed Centinela's phone service transition as tentatively scheduled for 4/6, with tablet services tentatively scheduled for 4/8–4/10. During these transitions, CDCR warns there may be intermittent outages as services switch over—meaning temporary disruptions right when you're trying to connect.
