Visitation at Centinela State Prison

How to visit, scheduling, dress code, and visitor requirements

Overview

Centinela State Prison uses the GTL VisitMe portal for online visit scheduling. The portal lets you skip long onsite lines and get instant confirmations. Already have an account? Sign in with your Visitor ID or email and password. New to VisitMe? Use the

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Quick Facts

  • Centinela State Prison uses the GTL VisitMe portal for online visit scheduling.
  • Returning VisitMe users sign in with a Visitor ID or an email address and password.
  • New users can create or claim an account using the VisitMe portal’s 'CLAIM ACCOUNT' link.
  • VisitMe offers a 'Forgot your password?' link for password recovery and links to Terms of Use and Privacy Policy hosted at legal.telmate.com.

Visitation Guides

Common Questions

How do I schedule an in-person visit at Centinela State Prison?

Schedule your visit through the GTL VisitMe portal—you can book online and get instant confirmations. Sign in with your Visitor ID or email and password. New users can create or claim an account through the portal.

Can I create a new VisitMe account for Centinela scheduling?

Yes. Use the VisitMe portal’s “CLAIM ACCOUNT” link to create or claim a new account, then follow the onscreen steps to finish setup before scheduling.

What should I do if I forget my VisitMe password for Centinela scheduling?

Use the VisitMe portal’s “Forgot your password?” link to start password recovery. For questions about account terms or privacy, VisitMe links to its Terms of Use and Privacy Policy at legal.telmate.com.

Other Guides for Centinela State Prison

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How Video Call Costs Are Changing at Centinela (And How to Make the Most of Free Minutes)

The biggest change for Centinela families? The per-minute price of video calls. Under the new Securus contract, video calls cost $0.10 per minute — down from ViaPath's $0.16 per minute. Phone calls are cheaper too: $0.016 per minute under Securus versus $0.019 per minute under ViaPath, according to the same CDCR comparison chart.

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Setting Up Your Securus Account Before Centinela's Transition: A Step-by-Step Guide

If your loved one is at Centinela State Prison, setting up Securus now saves you a scramble later. CDCR's rollout schedule listed Centinela's phone service transition as tentatively scheduled for 4/6, with tablet services tentatively scheduled for 4/8–4/10. During these transitions, CDCR warns there may be intermittent outages as services switch over—meaning temporary disruptions right when you're trying to connect.

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