San Bernardino - WVDC
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Guides for This Facility

Putting Money on an Inmate's Account at WVDC: The 24/7 Lobby Kiosk
Want to add money to someone's account in person? Head to the deposit kiosk in the West Valley Detention Center lobby. WVDC is located at 9500 Etiwanda Ave, Rancho Cucamonga, CA 91739 — once you're inside, look for the kiosk in the lobby area.
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Which Days Can You Visit at West Valley Detention Center? (Why the Schedule Varies)
Trying to figure out which days you can visit at West Valley Detention Center? You're not imagining the confusion—multiple official sources list different schedules. Here's what each one says, plus how to confirm the right day and time before you make the trip.
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Sending Mail to West Valley Detention Center: Address, Photo Limits, and What to Check First
Use this address exactly: 9500 Etiwanda Ave, Rancho Cucamonga, CA 91739. You might see a slightly different format in the inmate rules pamphlet—
Read GuideAt a Glance
Visitation
- You can schedule visits online or by phone at (909) 887-0364; phone scheduling is available Tuesday–Friday, 9:00 a.m.–3:00 p.m.
- The inmate rules pamphlet requires visitors to call (909) 887-0364 at least 24 hours in advance to schedule.
- All visitors must arrive at least 30 minutes before their appointment and present a valid photo ID for check-in and screening.
Mail & Letters
- West Valley Detention Center's mailing address for inmate mail is 9500 Etiwanda, Rancho Cucamonga, CA 91739.
- One WVDC pamphlet instructs: 'Do not send more than 10 photographs.'
- A separate WVDC source states that 'More than 50 photographs' are prohibited.
Sending Money
- WVDC lobby kiosks are available 24/7 for in-person deposits and accept cash, credit, or debit.
- The lobby kiosks do not accept personal checks or money orders.
- Commissary is available once a week and inmates may not exceed $200 per week on commissary purchases, including phone time.
Contact Info
- West Valley Detention Center is located at 9500 Etiwanda Ave, Rancho Cucamonga, CA.
- The WVDC page lists Michael Martinez as Captain and gives the phone number 909-708-8371.
- Civil Enforcement Unit correspondence address is 157 W. 5th Street, 3rd Floor, San Bernardino, CA 92415.
Facility Info
- Inmates are issued a photo ID card that must be worn in plain view at all times.
- No inmate may move through the facility without their ID card and inmates must walk with hands folded in front at waist level.
- Felony bookings and certain misdemeanor bookings for narcotics, weapons, or violence-related offenses are strip-searched before entering general population.
Based on official sources and community feedback. Learn how we verify
Topic Overviews
Visitation
To visit someone at San Bernardino – WVDC, schedule online through the Inmate Locator/Visiting service or call (909) 887-0364 (Tuesday–Friday, 9:00 a.m.–3:00 p.m.). A heads up on visiting days: County Corrections lists Wednesday–Saturday (8:30 a.m.–7:00 p.m.), but the facility inmate rules pamphlet says Wednesday–Sunday. Check the WVDC page before making the trip. Bring a valid photo ID—driver's license, consulate ID, or passport—and arrive at least 30 minutes early for check-in and screening. Late arrivals may be turned away. Visits are limited to two visitors per inmate, typically one adult plus another adult or a minor. Minors 12 and older may visit a parent without an accompanying adult. Inmates may be searched after visits as part of routine security procedures.
Read full guideMail & Letters
Mail for someone at West Valley Detention Center goes to 9500 Etiwanda, Rancho Cucamonga, CA 91739. Use the person's full booked name and identifier on the envelope, and include your printed return address. All incoming mail gets inspected and screened for contraband. Legal mail receives special handling and isn't read during these checks. Watch out for conflicting photo rules: one version of the facility materials says "Do not send more than 10 photographs," while another says "More than 50 photographs" are prohibited. Confirm the current limit before mailing photos to avoid delays or rejection. Skip decorative or hard-to-inspect items.
Read full guideSending Money
West Valley Detention Center (WVDC) has 24/7 lobby kiosks for in-person deposits. They accept cash, credit, or debit—but not personal checks or money orders. Money added to an inmate's trust account covers commissary, phone time, and other permitted purchases. Some deposits may be reduced by authorized deductions. Commissary ordering happens once a week, and inmates can't spend more than $200 total per week (phone time included). If you're considering other deposit methods, confirm what WVDC accepts and have the booking number or ID details ready. Posting times and vendor fees affect when funds become available. Don't mail cash—use the kiosk or follow approved vendor instructions.
Read full guideContact
West Valley Detention Center (WVDC) is at 9500 Etiwanda Ave, Rancho Cucamonga, CA. The facility listing names Captain Michael Martinez, with a main phone number of 909-708-8371. For Civil Enforcement Unit correspondence—including the county credit-card authorization form—use 157 W. 5th Street, 3rd Floor, San Bernardino, CA 92415. The unit phone is (909) 387-5700. Not sure whether you need custody, records, billing, or civil enforcement? Start with the facility's main number and have the incarcerated person's full name plus booking number or date of birth ready. Some records or property requests require ID and specific forms.
Common Questions
Showing 6 of 15What are the visiting days and hours at West Valley Detention Center?
County Corrections lists visiting Wednesday–Saturday from 8:30 a.m. to 7:00 p.m. The WVDC inmate rules pamphlet lists Wednesday–Sunday and says you should call 24 hours in advance to schedule. Because the sources don’t match, confirm the schedule before you go.
VisitationHow do I schedule a visit at WVDC?
Schedule online via the Inmate Locator/Visiting service or call (909) 887-0364. Phone scheduling is available Tuesday–Friday, 9:00 a.m.–3:00 p.m., and the inmate pamphlet asks you to call at least 24 hours in advance.
VisitationWhat ID and arrival rules should visitors follow at WVDC?
Bring a valid photo ID, such as a driver’s license, consulate ID, or passport. Arrive at least 30 minutes before your scheduled visit for check-in and screening—if you’re late, you may be turned away.
VisitationWhat is the mailing address for inmates at West Valley Detention Center (WVDC)?
Send mail to: 9500 Etiwanda, Rancho Cucamonga, CA 91739. Include the inmate's full booked name and identifier, and put your printed return address on everything you send.
Mail & LettersHow many photographs can I send to an inmate at WVDC?
WVDC’s materials conflict: one pamphlet says, “Do not send more than 10 photographs,” while another source says “More than 50 photographs” are prohibited. Check the latest facility pamphlet or confirm with WVDC staff before you mail photos.
Mail & LettersWill my mail to an inmate at WVDC be inspected or read?
Yes—incoming mail is inspected and screened for contraband. Legal mail typically receives special handling and is not read during contraband checks.
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Did You Know?
West Valley Detention Center (WVDC) sits at 9500 Etiwanda Ave, Rancho Cucamonga, CA. Captain Michael Martinez runs the facility — reach his office at 909-708-8371. Visiting appointments run Tuesday through Saturday, 8:00 am–5:30 pm.
This guide is compiled from official facility documentation and community feedback. Learn how we verify