Inside West Valley Detention Center: What Families Should Know

If someone you care about is at West Valley Detention Center, a little preparation goes a long way. Here's a clear look at the facility's size, how visiting appointments work, and what services are available.

2 min read Verified from official sources

West Valley Detention Center (WVDC) is a large county jail with a listed bed capacity of 3,347. That scale matters for families. Bigger facilities have more moving parts, and processes like visiting appointments tend to run on strict schedules with set time windows.

WVDC also processes roughly 50,000 to 60,000 bookings and releases each year. That's a lot of turnover, so rosters and housing assignments can shift quickly. Keep that in mind when you're trying to confirm where someone is housed or when you're scheduling a visit.

Before you can schedule a visit, you'll need to look up the person using the Sheriff's Inmate Locator form. The scheduling option is tied directly to their listing, so this lookup step is required before anything else.

Scheduling online? The visit-scheduling link on the inmate's listing opens Tuesday at midnight and stays available through Saturday at 11:59 p.m. If you try outside that window, the scheduling option may not appear.

If you'd rather not use the online scheduler, you can book by phone at (909) 887-0364. Phone scheduling is available Tuesday through Saturday, 9:00 a.m. to 3:00 p.m. WVDC's posted visiting appointment hours run Tuesday through Saturday, 8:00 a.m. to 5:30 p.m., so you may be able to visit outside the phone-scheduling window as long as your appointment is already set.

WVDC highlights its Food Services operation as a core daily service. According to the facility, inmates receive three nutritious meals per day, totaling over three million meals served annually.

For general reference, WVDC lists Michael Martinez as Captain. The facility is located at 9500 Etiwanda Ave, Rancho Cucamonga, CA 91739. The phone number is 909-708-8371.

Quick Links Next Steps

  • Look up the person first using the Sheriff’s Inmate Locator form.
  • If you’re scheduling online, use the inmate’s visit-scheduling link between Tuesday at midnight and Saturday at 11:59 p.m.
  • If you’re scheduling by phone instead, call (909) 887-0364 Tuesday through Saturday, 9:00 a.m. to 3:00 p.m.

Quick reference: West Valley Detention Center lists Michael Martinez as Captain. The address is 9500 Etiwanda Ave, Rancho Cucamonga, CA 91739, and the phone number is 909-708-8371.

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