Visitation

How to Schedule a Visit at West Valley Detention Center (online vs phone)

To schedule a visit at West Valley Detention Center, start by finding the person you want to visit in the Sheriff's Inmate Locator. From there, you can book online during the weekly scheduling window or call in during phone hours.

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Before you can schedule a visit, you need to look up the inmate using the Inmate Locator form on the Sheriff's site. The visit-scheduling option lives on the inmate's listing page, so this lookup is your first step. No lookup, no booking.

The online scheduling link opens Tuesday at 12:00 a.m. and closes Saturday at 11:59 p.m. If you're trying to book outside that window, you'll need to call instead.

Tip: The online window runs Tuesday at 12:00 a.m. through Saturday at 11:59 p.m. If you're booking close to the cutoff, confirm your plan the day before your visit.

Prefer not to book online? Call (909) 887-0364 Tuesday through Saturday between 9:00 a.m. and 3:00 p.m. to schedule with staff directly. This is also your go-to option when the online link isn't available.

Reminder: Call the day before your planned visit to set up your appointment. Don't wait until the last minute.

Visiting appointments at West Valley Detention Center are available Tuesday through Saturday, 8:00 a.m. to 5:30 p.m. Make sure the time slot you pick falls within that range. No visits are scheduled on Sundays or Mondays.

West Valley advises calling the day before your visit to lock in an appointment. This is especially true if you're near the end of the online scheduling window (Saturday at 11:59 p.m.). Wait too long and you'll need to switch to the phone option instead.

Quick-checklist

  • Look up the inmate first using the Sheriff’s Inmate Locator form.
  • If scheduling online, use the visitor scheduling link Tuesday at 12:00 a.m. through Saturday at 11:59 p.m.
  • If scheduling by phone, call (909) 887-0364 Tuesday through Saturday between 9:00 a.m. and 3:00 p.m.
  • Choose a visit time within the facility’s appointment hours, Tuesday through Saturday, 8:00 a.m. to 5:30 p.m.
  • Call the day before the planned visit to schedule an appointment and confirm your timing.

Note: Calling the day before your visit is the safest way to avoid scheduling mix-ups and missed appointments.

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