Visitation

How to Visit Facility

Visiting starts with scheduling. You can set up a visit online during the weekly scheduling window, or call the facility during their phone hours.

2 min read Based on general CA policies
How to Visit Facility

There are two ways to schedule a visit. The online visitor scheduling link opens every Tuesday at midnight and stays available through Saturday at 11:59 p.m. If you'd rather schedule by phone, call (909) 887-0364 to set up an appointment.

Phone scheduling hours: Calls to schedule visits are taken Tuesday through Saturday, 9:00 a.m. to 3:00 p.m.

Planning ahead? Call the day before your visit. That's the recommended timing for scheduling, and it helps you avoid last-minute surprises.

How to Visit Facility

Steps to Follow

  • Use the online visitor scheduling link if you can. It’s available starting Tuesdays at midnight through Saturday at 11:59 p.m.
  • If you’re not using the online option, schedule by phone at (909) 887-0364.
  • Call during the phone scheduling window: Tuesday through Saturday, 9:00 a.m. to 3:00 p.m.
  • Plan to call the day before your planned visit to schedule your appointment.
  1. Confirm the scheduling windows: Verify the current phone scheduling hours (Tuesday through Saturday, 9:00 a.m. to 3:00 p.m.) and the online scheduling availability (Tuesdays at midnight through Saturday at 11:59 p.m.).
  2. Confirm the correct phone number: Double-check that (909) 887-0364 is still the number to schedule if you are not using the online option.
  3. Ask whether “day before” is required: The facility recommends calling the day before your planned visit to schedule an appointment. Confirm whether that is a strict requirement for your situation.

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