Which Days Can You Visit at West Valley Detention Center? (Why the Schedule Varies)
Trying to figure out which days you can visit at West Valley Detention Center? You're not imagining the confusion—multiple official sources list different schedules. Here's what each one says, plus how to confirm the right day and time before you make the trip.
The West Valley Detention Center facility page lists visiting appointments as Tuesday through Saturday, 8:00 am – 5:30 pm.
The county Corrections page (covering all detention facilities) says visits are Wednesday to Saturday, 8:30 a.m. to 7:00 p.m.
The WVDC inmate rules pamphlet lists visiting as Wednesday through Sunday, with visitors required to call (909) 887-0364 at least 24 hours ahead to schedule.
Heads up: Three official sources list three different visiting schedules for WVDC (different days and different hours). Don’t assume you’re looking at the “wrong” page - you’ll want to verify the schedule before you go.
Why the mismatch? Usually it comes down to timing. A facility page might get updated on a different schedule than the department-wide Corrections page, and printed pamphlets can stay in circulation long after websites change. Sometimes the schedule reflects how visits are managed at that moment - appointment-based slots versus general visiting windows. The bottom line: since WVDC's facility page, the county Corrections page, and the rules pamphlet all show different days and hours, confirm your specific visit day and time before you travel.
Tip: Treat any published schedule as a starting point. Confirm your appointment the day before - especially if you’re choosing your travel day based on one page’s listed hours.
- Check the online scheduling service the day before - Online visiting appointments can be made at any time on the day before the visit, so it’s a good last-minute check before you commit to the drive.
- Call to schedule if you can’t use the online option - If you don’t have internet access (or you’d rather not schedule online), you can schedule by phone at (909) 887-0364 between 9:00 a.m. and 3:00 p.m., Tuesday to Friday.
- Call WVDC directly for a final confirmation - Because the official sources don’t match on days/hours, I recommend calling the facility and confirming the visiting appointment schedule before you go. The WVDC facility page lists the main phone number as 909-708-8371.
If you arrive and staff say the schedule differs from what you saw online, head straight to the visiting desk to confirm your appointment. Bring a valid photo ID - the county lists driver's licenses, consulate IDs, and passports as acceptable. Plan to arrive 30 minutes before your appointment. That gives you time to check in and get through screening.
Plan for the 30-minute rule: Visitors failing to arrive 30 minutes prior to their scheduled visit may be turned away. Build in extra time for traffic and parking so you don’t lose the visit.
Quick Checklist
- ✓ Check the online scheduling service the day before (appointments can be made any time the day before the visit)
- ✓ If you need to schedule by phone, call (909) 887-0364 between 9:00 a.m. and 3:00 p.m., Tuesday to Friday
- ✓ Bring a valid photo ID (driver’s license, consulate ID, or passport)
- ✓ Arrive 30 minutes before your appointment (late arrivals may be turned away)
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