Contact an Inmate at Central Florida Reception Center.

Mail, photos, messaging, and phone/call options for staying in touch.

Overview

Central Florida Reception Center uses GTL/ConnectNetwork for phone services. Each incarcerated individual gets one free phone call per week, limited to 5 minutes. Regular calls within the North American Dialing Plan cost $0.135 per minute, and calls can run up to 30 minutes. There's a required 30-minute waiting period between completed calls. If you want to receive calls, ConnectNetwork's AdvancePay is a prepaid option that you manage and fund so the incarcerated person can place outgoing calls to your number. For questions about Florida Department of Corrections phone services through ConnectNetwork or GTL, customer support is available 24/7 at 866-732-9098.

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Quick Facts

  • GTL/ConnectNetwork provides one free phone call of up to 5 minutes per week for every incarcerated individual under the contract.
  • Calls within the North American Dialing Plan are billed at $0.135 per minute under the GTL contract.
  • Individual calls are allowed up to 30 minutes with a 30-minute waiting period between completed calls.
  • AdvancePay is a ConnectNetwork prepaid phone account that the called party manages and funds to receive calls.
  • ConnectNetwork/GTL customer support for FDC phone services is available 24/7 at 866-732-9098.

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Common Questions

How much do phone calls from Central Florida Reception Center cost?

Calls within the North American Dialing Plan cost $0.135 per minute under the GTL contract.

Does Central Florida Reception Center offer any free phone calls?

Yes. GTL/ConnectNetwork provides one free phone call of up to 5 minutes per incarcerated individual each week.

How long can an inmate talk on the phone and is there a waiting period between calls?

Calls may last up to 30 minutes, and a 30-minute waiting period is required between completed calls.

How do I receive calls from someone at Central Florida Reception Center?

You can set up ConnectNetwork’s AdvancePay prepaid account, which you manage and fund, so the incarcerated person can place outgoing calls to your number. For help with ConnectNetwork/GTL phone services, call 866-732-9098 (24/7).

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