How to send messages, photos, and packages
Central Florida Reception Center uses GTL/ConnectNetwork for phone service. Each incarcerated person gets one free 5-minute call per week. Paid calls within the North American Dialing Plan cost $0.135 per minute, so longer conversations add up. Calls max out at 30 minutes, and there's a required 30-minute wait before the next call can start. To receive calls, set up and fund a ConnectNetwork AdvancePay prepaid account (you manage it as the called party). Need help? Call GTL/ConnectNetwork support at 866‑732‑9098—they're available 24/7.
Search for a loved one and send messages and photos in minutes.
Calls within the North American Dialing Plan are billed at $0.135 per minute under the GTL contract.
Yes. Each incarcerated individual receives one free call per week for up to 5 minutes through GTL/ConnectNetwork.
Set up and fund a ConnectNetwork AdvancePay prepaid account that you manage as the called party. For account or service help, contact ConnectNetwork/GTL support at 866‑732‑9098 (24/7).
Phone calls are often the fastest way to stay connected, but the costs and rules can trip you up if you don't know what to expect. Here's how calling works at Central Florida Reception Center under GTL/ConnectNetwork—setting up prepaid calling, the per-minute rate, and the limits you'll run into.
Getting approved to visit starts with the Florida DOC visitation application (DC6-111A). Fill it out carefully and wait for approval before showing up—this avoids the most common reasons people get turned away.
Before mailing anything, confirm you're on the inmate's Approved Visitors List. JPay requires this for money orders—send funds before approval and you'll likely face delays or processing issues.
