How to send messages, photos, and packages
You have several ways to stay in touch with someone at Central Michigan Corrections Facility: phone calls, video visits (remote or on-site), tablet messaging with photos, and electronic mail. Most options run through approved third-party vendors. That means registering and getting approved as an authorized visitor, then setting up a prepaid or receiving account to accept calls or schedule video visits. Non-legal phone calls and video visits are routinely recorded and monitored; attorney communications may be handled differently. If your loved one has approved tablet access, you can exchange screened messages, photos, and voice notes—vendors set the fees and content rules. Got a problem with OTIS information? Email Michigan's Office of Public Information at correctionsinfo@michigan.gov for data errors, or the MDOC webmaster at mdocwebmaster@michigan.gov for technical issues.
Search for a loved one and send messages and photos in minutes.
The incarcerated person places calls—either collect or using a prepaid/debit setup. To accept calls or fund an account, register with the facility's approved phone vendor and follow their requirements.
Create an account with the facility's approved video vendor and request approval as an authorized visitor. Once approved, schedule remote or on-site video visits through the vendor's portal or app based on their scheduling rules.
For inaccurate, out-of-date, or incomplete OTIS information, email the Office of Public Information and Communications at correctionsinfo@michigan.gov. If OTIS won’t load or you can’t access/read it, email the MDOC webmaster at mdocwebmaster@michigan.gov.
Trying to confirm whether someone is at Central Michigan Corrections Facility? Michigan's OTIS search is usually the fastest way to check. Here's how to use it and what the results actually mean.
If your loved one is at Central Michigan Corrections Facility and you're wondering whether to call the Michigan Parole Board, here's the short answer: don't call to ask for parole or early release. It won't help. Here's what actually works—and why.
Spotted something wrong in OTIS—wrong location, missing details, outdated status? There are two MDOC email addresses to use, depending on whether it's a data problem or a website glitch. Here's where to send what, plus what to include so your message gets handled faster.
