Mail, photos, messaging, and phone/call options for staying in touch.
You have several ways to stay in touch with someone at Central Michigan Corrections Facility: phone calls, video visits (remote or on-site), tablet messaging with photos, and electronic mail. Most options run through approved third-party vendors. That means registering and getting approved as an authorized visitor, then setting up a prepaid or receiving account to accept calls or schedule video visits. Non-legal phone calls and video visits are routinely recorded and monitored; attorney communications may be handled differently. If your loved one has approved tablet access, you can exchange screened messages, photos, and voice notesâvendors set the fees and content rules. Got a problem with OTIS information? Email Michigan's Office of Public Information at correctionsinfo@michigan.gov for data errors, or the MDOC webmaster at mdocwebmaster@michigan.gov for technical issues.
Search for a loved one and send messages and photos in minutes.
Spotted something wrong in OTISâwrong location, missing details, outdated status? There are two MDOC email addresses to use, depending on whether it's a data problem or a website glitch. Here's where to send what, plus what to include so your message gets handled faster.
The incarcerated person places callsâeither collect or using a prepaid/debit setup. To accept calls or fund an account, register with the facility's approved phone vendor and follow their requirements.
Create an account with the facility's approved video vendor and request approval as an authorized visitor. Once approved, schedule remote or on-site video visits through the vendor's portal or app based on their scheduling rules.
For inaccurate, out-of-date, or incomplete OTIS information, email the Office of Public Information and Communications at correctionsinfo@michigan.gov. If OTIS wonât load or you canât access/read it, email the MDOC webmaster at mdocwebmaster@michigan.gov.
Trying to confirm whether someone is at Central Michigan Corrections Facility? Michigan's OTIS search is usually the fastest way to check. Here's how to use it and what the results actually mean.
Can't find your loved one on Michigan's OTISâeven though you think they're at Central Michigan Corrections Facility? The reason usually comes down to scope, timing, or a legal restriction. Here's what's most likely going on and what you can do next.
