How to send messages, photos, and packages
NMCD has outlined plans for tablets at Central New Mexico Correctional Facility that would support email, books, media, games, religious and educational materials, photographs, and re-entry resources. All tablet content can be remotely reviewed and monitored by NMCD. For phone calls, NMCD's system supports both real-time monitoring and historical review, with vendors required to monitor at least ten percent of calls. To stay in touch electronically, you'll typically need to set up an account with the approved communications vendor and add funds or confirm billing. Check the vendor's sign-up requirements before getting started.
Search for a loved one and send messages and photos in minutes.
Regular letters and non-legal correspondence to someone at Central New Mexico Correctional Facility (CNMCF) go to a centralized mailing address — not directly to the prison. Send it to the facility itself and it'll be returned, adding unnecessary delay.
NMCD's RFI indicates tablets will offer email, books, media, games, religious and educational materials, photographs, and re-entry resources. All content can be remotely reviewed and monitored by the department.
NMCD requested phone systems that allow both real-time and historical monitoring of inmate calls. The RFI also requires vendors to monitor at least 10% of phone calls.
Generally, you’ll create an account with the facility’s approved communications vendor and add funds or confirm billing so calls, messages, and video sessions can go through. Check the vendor’s registration steps and what proof of identity is required before you sign up.
Legal mail is scanned in the inmate’s presence and then delivered encrypted to the inmate’s tablet. The original may be shredded or returned at the inmate’s cost, and a paper copy can be provided.
Letters are held no more than 48 hours before delivery. Packages (if allowed) are held no more than 72 hours, excluding weekends, holidays, and emergencies.
Yes. All inmates receive postage for two first-class letters per week, and indigent inmates receive specified postage allowances.
CNMCF uses multiple layers of screening to keep contraband out. Knowing what to expect—before you even get out of your car—helps you avoid delays and reduces the chance your visit gets denied.
Planning an in-person visit at Central New Mexico Correctional Facility (CNMCF)? Expect a non-contact visit unless you're immediate family and have submitted proof of kinship.
In-person visits at CNMCF are non-contact by default—you'll be separated by a barrier. Want a contact visit? You'll need to qualify as "immediate family" under NMCD rules and prove your relationship.
