Contact an Inmate at Central New Mexico Correctional Facility.

Mail, photos, messaging, and phone/call options for staying in touch.

Overview

Central New Mexico Correctional Facility (CNMCF) provides in-cell tablets that support email, books, media, games, photographs, religious and educational materials, and re-entry resources. These tablets are remotely reviewable and monitored. For phone communication, the New Mexico Corrections Department uses a system supporting both real-time and historical monitoring, so calls can be reviewed live or from archived recordings. Vendors are also required to monitor at least 10% of calls. To use electronic messaging or video services, you'll generally need to create an account with the approved communications vendor, add funds for calls and messaging, and follow the vendor's scheduling rules. Attorneys may have separate procedures for privileged legal communications.

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Quick Facts

  • Tablets at CNMCF are intended to provide email, books, media, games, religious and educational materials, photographs, and re-entry resources.
  • The facility's tablets must be remotely reviewable and monitored.
  • The NMCD requested phone systems that allow both real-time and historical monitoring of calls.
  • Vendors were asked to provide monitoring of at least ten percent of phone calls.

Contact & Communication Guides

Common Questions

What communication services do tablets provide at Central New Mexico Correctional Facility?

CNMCF tablets are intended to offer email, books, media, games, photographs, religious and educational materials, and re-entry resources. The tablets are also required to be remotely reviewable and monitored.

Are inmate phone calls monitored at Central New Mexico Correctional Facility?

Yes. The NMCD requested phone systems that support both real-time and historical monitoring, and vendors were asked to monitor at least 10% of calls.

How do I set up messaging, video visits, or phone accounts to contact someone at CNMCF?

Set up an account with the facility's approved communications vendor, add funds for calls and messaging, and follow the vendor's scheduling and ID rules for video services. CNMCF uses tablet-based services and a monitored phone system.

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