How to Mail Letters to Someone at Central Prison: A Practical TextBehind Guide

Central Prison uses TextBehind to process non-legal mail. Your letter gets screened and scanned, and the images are delivered electronically to the incarcerated person's tablet. The key to making this work? Addressing your envelope correctly so it routes to TextBehind for scanning.

• ✓ Letters
• ✓ Greeting cards
• ✓ Photos
• ✓ Artwork

Address your envelope to TextBehind's P.O. Box in Phoenix, Maryland using this exact format. Put the incarcerated person's name and OPUS number on the first line, then write out "Central Prison" in full (no abbreviations): Offender Name and OPUS number Central Prison P.O. Box 247 Phoenix, MD 21131

1. Decide quickly if you need the original back - requests have to be made within 30 days.
2. Email TextBehind customer support - contact info@textbehind.com and request return of the original letter and contents.

Want your original letter back? There's a $2.50 service fee per letter to cover return mailing costs.

Don't include religious correspondence course materials in letters sent through TextBehind. If you do, the letter will be returned to you.

Approved religious correspondence courses, sacred texts, and Bible study materials must be sent directly to the person at Central Prison from the vendor, school, or religious institution. Don't route these through TextBehind. If someone inside wants to start a religious correspondence course or request a sacred text, they need to submit a facility Request for Assistance Form to the chaplain, religious coordinator, or designated staff for approval.

Ordering a package or having a vendor ship items? Don't use TextBehind. Send to the prison's street address instead. Format it like this: Name #OPUS, Central Prison, 1300 Western Blvd, Raleigh, NC 27606.

Common Mistakes Checklist

• ✓ Address TextBehind mail using: Offender Name and OPUS number, Central Prison (do not abbreviate), P.O. Box 247, Phoenix, MD 21131
• ✓ Include your full first and last name in the return address (no initials)
• ✓ Do not send religious correspondence course materials or texts through TextBehind
• ✓ For approved religious study materials, have the vendor, school, or religious institution send them directly to the facility (not through TextBehind)
• ✓ For packages or vendor shipments, use Central Prison’s street address (not TextBehind)

Need to reach Central Prison directly? Call 919-733-0800.