How to deposit funds, commissary, and payment options
Approved visitors can deposit funds into an offender's account at Central Prison through a few methods. For electronic deposits, use ConnectNetwork.com with a credit or debit card. To mail a deposit, send a money order payable to TouchPay to: TouchPay Holdings, LLC, PO Box 174, Houston, TX 77001-0174. Check the NCDAC Money Transfer Fees table (effective August 1, 2023) before sending—fees vary by channel and amount. Having trouble with a deposit? Call ViaPath's toll-free support at 877-650-4249. Note that vendor rules, including ConnectNetwork's inactivity and refund policies, may apply.
Search for a loved one and send messages and photos in minutes.
Getting funds to someone at Central Prison, NC? You have several department-approved options. The right choice depends on how quickly you need the money to post and what fees you're comfortable paying.
Putting money on someone's account at Central Prison comes down to three things: who's allowed to deposit, which vendor handles each method, and where to mail money orders.
Only approved visitors for that offender are allowed to deposit funds into the offender’s account at Central Prison.
Send money online through ConnectNetwork.com using a credit or debit card. If you need help with a deposit, call ViaPath’s toll-free support line at 877-650-4249.
Make the money order payable to TouchPay and mail it to TouchPay Holdings, LLC, PO Box 174, Houston, TX 77001-0174. Include any required deposit slip and follow the vendor's instructions. Don't include letters, photos, staples, or anything extra.
Mail for someone at Central Prison doesn't go straight to the mailroom. Regular (non-legal) letters are routed through TextBehind, screened and scanned, then delivered electronically to the person's tablet.
Central Prison in Raleigh requires you to schedule in-person visits ahead of time. Get your visitor application approved first, then book your appointment directly with the facility—your first visit will go much smoother that way.
Central Prison uses an approved visitor list system. Understanding the 18-person limit and how applications work helps you avoid wasted trips—and ensures the right people get on the list first.
