How to deposit funds, commissary, and payment options
Sending money to someone at Central Prison is straightforward once you know the approved channels. You can deposit online with a debit or credit card through ConnectNetwork.com, mail money orders payable to TouchPay to TouchPay Holdings, LLC, PO Box 174, Houston, TX 77001-0174, or call for vendor phone assistance with deposits. Only approved visitors can fund an offender's account, so unauthorized senders won't be accepted for trust deposits. Before sending funds, check the North Carolina Department of Adult Corrections Money Transfer Fees table (effective August 1, 2023) for current fees by method and amount. Follow vendor instructions carefully, including the offender's exact booked name and ID and any required deposit slip.
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Getting funds to someone at Central Prison, NC? You have several department-approved options. The right choice depends on how quickly you need the money to post and what fees you're comfortable paying.
Want to add money to someone's account at Central Prison? First, confirm you're allowed to send it. Then choose the method that works best for your timeline and budget.
Putting money on someone's account at Central Prison comes down to three things: who's allowed to deposit, which vendor handles each method, and where to mail money orders.
Only approved visitors are allowed to deposit funds into an offender’s account at Central Prison. Trust deposits from unauthorized senders are not accepted.
Make the money order payable to TouchPay and mail it to TouchPay Holdings, LLC, PO Box 174, Houston, TX 77001-0174. Include any required deposit slip and follow the vendor’s mailing instructions, do not add extras like letters, photos, or staples.
You can deposit online with a credit or debit card at ConnectNetwork.com, or call ViaPath's toll-free line at (877) 650-4249 for deposit help. GTL/ConnectNetwork Friends & Family accounts go inactive after 180 consecutive days without activity. Refunds for inactive accounts require calling GTL customer service.
Staying in touch with someone at Central Prison? Your main options are scheduled in-person visits, video visits through an approved list, and mail that gets processed electronically.
Mail for someone at Central Prison doesn't go straight to the mailroom. Regular (non-legal) letters are routed through TextBehind, screened and scanned, then delivered electronically to the person's tablet.
Personal (non-legal) mail to someone at Central Prison doesn't go directly to the facility. Instead, TextBehind screens and scans your letter, then delivers it electronically to the person's tablet.
