Mail, photos, messaging, and phone/call options for staying in touch.
Central Prison offers video visits through the GettingOut Visits app. You can either schedule a session ahead of time or start an on-demand visit. GettingOut is free to download, and you pay only for the actual length of each video visit, with no upfront or connection fees. Other ways to stay in touch, like phone calls, tablets, or digital messaging, are typically handled through third-party vendors rather than directly through the facility. In most vendor systems, you'll create an account, sign in through the vendor's portal or app, and add funds there to use paid services. Some services may also require approval in the vendor system before you can visit or message.
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Staying in touch with someone at Central Prison? Your main options are scheduled in-person visits, video visits through an approved list, and mail that gets processed electronically.
Mail for someone at Central Prison doesn't go straight to the mailroom. Regular (non-legal) letters are routed through TextBehind, screened and scanned, then delivered electronically to the person's tablet.
Personal (non-legal) mail to someone at Central Prison doesn't go directly to the facility. Instead, TextBehind screens and scans your letter, then delivers it electronically to the person's tablet.
Trying to reach Central Prison? Starting with the right contact saves time. Here's the main address and phone number, the attorney email for legal visits, and which emails to use for expungement-related record requests.
If you need to reach Central Prison in Raleigh, start with the main public line: 919-733-0800. For mail or in-person directions, the facility’s street address is 1300 Western Boulevard, Raleigh, NC 27606.
Download the GettingOut Visits app and create an account through the vendor system. Central Prison supports both scheduled and on-demand video visits in GettingOut. Vendor systems often require registration or approval before a visit can happen.
Yes, there can be fees for video visits. GettingOut Visits is free to download, and it charges only for the actual duration of each visit, with no upfront or connection fees.
Central Prison's video visitation service uses GettingOut. Phone calls, tablet messaging, and digital mail are typically handled by third-party vendors. You'll generally create a vendor account, sign in through their app or portal, and add funds there to use paid phone or tablet features. Messages often go through the vendor's secure system, sometimes as digitized mail on in-facility tablets.
Central Prison in Raleigh requires you to schedule in-person visits ahead of time. Get your visitor application approved first, then book your appointment directly with the facility—your first visit will go much smoother that way.
Your first in-person visit at Central Prison is straightforward, but two things must happen first: visits are by appointment only, and your visitor application must be approved before you can schedule. Follow the steps below to book your appointment, confirm it, and avoid common scheduling hiccups.
Want to add money to someone's account at Central Prison? The key thing: only approved visitors can make deposits. Once you're on that list, you can either mail a money order or use ViaPath (web, mobile, phone, or walk-in).
