Penmate Inmate Support Guides
Phone & Messaging

How to Contact an Inmate at Central Regional Jail and Corr. Facility (WV)

Trying to reach someone at Central Regional Jail and Correctional Facility? Here's what you should know upfront: the facility's published resource guide mostly lists statewide support hotlines and benefit programs. Those can be genuinely helpful for you and your family, but they're not the same as the jail's phone, mail, or visitation instructions.

• 3 min read Based on general WV policies
How to Contact an Inmate at Central Regional Jail and Corr. Facility (WV)

The Central Regional Jail and Correctional Facility resource guide includes several statewide referrals that can support you while your loved one is incarcerated. However, these are not direct instructions for contacting an inmate. The guide lists West Virginia 2-1-1 (dial 2-1-1) as a community services hotline, which is a good starting point if you need help finding housing, food, or other local support. For behavioral health and substance use support, the guide lists Help4WV (Behavioral Health Referral & Outreach Call Center) at 1-844-HELP4WV. It also includes the WV Medicaid Program at 304-558-1700, along with a self-service site. These are worth knowing about if you're lining up care, coverage, or reentry planning for yourself or your loved one. Just keep in mind: they're resource referrals, not the jail's system for calls, letters, or visits. The resource guide doesn't cover facility-specific details like the phone provider, mailing rules, or visitation hours. Use these referrals for support, but you'll need to separately confirm the actual contact procedures for Central Regional Jail and Correctional Facility.

How to Contact an Inmate at Central Regional Jail and Corr. Facility (WV)

Steps to Follow

  • ✓ Dial 2-1-1 to reach the WV 2-1-1 Community Services Hotline listed in the facility resource guide.
  • ✓ Call Help4WV at 1-844-HELP4WV if you need behavioral health referral and outreach support.
  • ✓ Contact the WV Medicaid Program at 304-558-1700 for Medicaid questions, including eligibility and account or benefits help referenced by the guide.

Before relying on any number or website you find in a PDF or shared online, confirm it's still current. The facility resource guide lists WV 2-1-1 (dial 2-1-1), Help4WV (1-844-HELP4WV), and the WV Medicaid Program (304-558-1700), but hotlines and web addresses do change over time. Also, check what each resource can actually do for your situation. WV 2-1-1 and Help4WV connect people with community services and behavioral health support. Medicaid handles benefits and coverage. None of these let you leave a message for your incarcerated loved one or set up inmate phone calls. For the jail's actual communication rules, contact Central Regional Jail and Correctional Facility directly. You'll want to ask about phone calls (including any required account setup), mail (the correct address format and what's allowed), and visitation (days, hours, and ID requirements). Those facility-specific details aren't included in the resource guide.

Note: The items in the facility resource guide are referrals to statewide support and benefits programs. They can help you navigate services, but they don't replace the jail's own rules for inmate mail, phone calls, or visitation.

Find an Inmate at Central Regional Jail and Corr. Facility

Search for a loved one and send messages and photos in minutes.

Exact spelling helps find results faster

Free to search · Used by families nationwide
Woman using phone to connect with loved one

More from Central Regional Jail and Corr. Facility

Bringing a Child to Visit a Juvenile: Permission, Background Checks, and Forms (WV Juvenile Services)

Getting a child approved for a juvenile visit in West Virginia comes down to two things: submitting the right paperwork and meeting the rules for visitors under 18. Here's what the WV Juvenile Services visiting request form says about where to send it, how approval works, and what you'll need when bringing a child.

Visitation

How to Visit Central Regional Jail and Corr. Facility (WV)

Visiting someone at Central Regional Jail and Corr. Facility takes a little coordination up front. The two biggest things to get right: your approval status and whether you need to resubmit paperwork.

Visiting a Juvenile at Central Regional Jail (WV) — Background Checks, Children, and What to Expect

Visiting a juvenile in custody starts with paperwork, and the details matter - especially if you're bringing kids along. Here's how West Virginia's juvenile visiting request process works, from background checks to who can bring a child, and when you'll need to re-submit forms.