Send Photos & Mail at Century Correctional Inst., FL

How to send messages, photos, and packages

Overview

Century Correctional Institution uses GTL/ConnectNetwork for phone service. Each incarcerated person gets one free call per week—up to five minutes—with no purchase required. Regular paid calls can last up to 30 minutes, and the system enforces a 30-minute wait after each call before another can be placed. To receive calls from someone at Century CI, set up and fund a GTL ConnectNetwork AdvancePay prepaid account. For help with deposits, accounts, or call issues, GTL/ConnectNetwork offers 24/7 live support at 866-732-9098. Florida facilities may also offer messaging, tablet services, and video visits through third-party vendors, though options and costs vary by site.

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Quick Facts

  • Each incarcerated person at Century CI gets one free call per week lasting up to five minutes.
  • Calls from Century CI may last up to 30 minutes and there is a 30-minute wait period after each completed call.
  • To accept calls you must have a GTL ConnectNetwork AdvancePay prepaid account.
  • GTL/ConnectNetwork provides 24/7 live representative support at 866-732-9098 for account and service assistance.

Common Questions

How do I receive phone calls from someone at Century Correctional Institution?

Set up and fund a GTL ConnectNetwork AdvancePay prepaid account to accept calls from Century CI. Once your account is active, the person inside can place calls to your number through the GTL system.

How long can calls last and how often can someone call from Century CI?

Calls can last up to 30 minutes. After each call ends, there's a 30-minute wait before another can be placed. Each incarcerated person also gets one free call per week, up to five minutes.

Who do I contact for help with my ConnectNetwork account or a call issue?

Contact GTL/ConnectNetwork’s 24/7 live support line at 866-732-9098 for account, deposit, or service help. They can assist with AdvancePay setup and troubleshooting call issues.

What other communication options might be available for someone at Century CI?

Florida facilities commonly offer options like email/messaging, tablet services, and remote video visits through third-party vendors, but features and costs vary by site. Check the vendor platforms or the facility’s communications page to see what’s enabled and how to sign up.

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