How to send messages, photos, and packages
CFRC‑MAIN offers TRULINCS electronic messaging, but it's strictly text-only. Messages are capped at 13,000 characters, and attachments aren't allowed. All messages are screened, and using the system requires consent to monitoring. Before you can exchange messages, the incarcerated person must approve their TRULINCS account and individually approve each contact. TRULINCS is funded entirely through the Inmate Trust Fund (commissary, telephone services, and TRULINCS fees)—not taxpayer dollars. Phone calls from the facility are monitored, though unmonitored attorney calls are permitted in certain circumstances. The TRUFONE calling system retains call-related data, including telephone numbers, voice biometric information, and call recordings.
Search for a loved one and send messages and photos in minutes.
Yes. TRULINCS at CFRC‑MAIN is text-only, limited to 13,000 characters, and it doesn’t allow attachments. Messages are screened, and both the inmate and each contact must be approved for messaging and consent to monitoring.
Yes. Inmate telephone calls at CFRC‑MAIN are monitored, though unmonitored attorney calls are permitted in certain circumstances. TRUFONE retains telephone numbers, voice biometric information, and call recordings.
TRULINCS at CFRC‑MAIN is funded entirely by the Inmate Trust Fund through commissary, telephone services, and TRULINCS fees. No taxpayer dollars are used for the service.
No. Packages from home require prior written approval from CFRC‑MAIN. Items from home are generally limited to release clothing and authorized medical devices unless otherwise authorized.
General correspondence is opened and inspected by staff. Special incoming mail must be opened in the inmate’s presence.
Use the inmate’s full name and booking/ID number. Add your full return name and address so the facility doesn’t reject or return the mail.
Your first visit goes smoother when you handle the basics ahead of time. Make sure you're approved, dress to pass the dress code, and leave prohibited items at home — otherwise you might get turned away at the door.
Visiting at CFRC‑MAIN starts before you ever walk through the front door. You'll need to be on the inmate's approved visiting list and cleared by the Bureau of Prisons (BOP) first.
TRULINCS is the Bureau of Prisons' electronic messaging system — it's how you'll stay in touch with your loved one at CFRC‑MAIN (Coleman). Before either of you can use it, both the incarcerated person and the outside contact must consent to monitoring. Messages are also screened for anything that could jeopardize public safety or the facility's security.
