How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Charles B. Webster Detention Center.

Sending Photos and Postcards

A great way to send love and support to a loved one at Charles B. Webster Detention Center is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Charles B. Webster Detention Center.

Frequently asked questions about Charles B. Webster Detention Center

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Charles B. Webster Detention Center.

2. How much does it cost to send a message to Charles B. Webster Detention Center?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at Charles B. Webster Detention Center?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at Charles B. Webster Detention Center. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at Charles B. Webster Detention Center. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of Charles B. Webster Detention Center?

   Mailing address:

   Charles B. Webster Detention Center
   1941 Phinizy Rd
   Augusta, GA 30906
   Phone: (706) 821-1101

   Business hours:

   • Monday: Open 24 hours
   • Tuesday: Open 24 hours
   • Wednesday: Open 24 hours
   • Thursday: Open 24 hours
   • Friday: Open 24 hours
   • Saturday: Open 24 hours
   • Sunday: Open 24 hours

5. What are the visiting hours at Charles B. Webster Detention Center?

   Visiting hours at Charles B. Webster Detention Center vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (706) 821-1101 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

6. What items are prohibited when sending mail to Charles B. Webster Detention Center?

   Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Charles B. Webster Detention Center for their specific mail policies.

7. How do I send money to an inmate at Charles B. Webster Detention Center?

   You can send money to an inmate at Charles B. Webster Detention Center through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

8. Can I schedule a video visit with an inmate at Charles B. Webster Detention Center?

   Many facilities now offer video visitation as an alternative to in-person visits. At Charles B. Webster Detention Center, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

9. What identification do I need to visit an inmate at Charles B. Webster Detention Center?

   All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Charles B. Webster Detention Center for specific ID requirements and visitor approval procedures.

10. How can I find out an inmate's release date?

    To find an inmate's release date at Charles B. Webster Detention Center, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Programs & Services

The Charles B. Webster Detention Center prioritizes comprehensive inmate supervision that extends beyond basic security to encompass essential health and wellness services. The facility provides medical, mental health, and dental services to address the diverse healthcare needs of its population, while also ensuring quality meal service and facilitating important family and attorney visits. With a staff of over 200 law enforcement professionals managing an average daily population of 1,165 inmates, the center operates around-the-clock processing services for intake and release procedures.

The facility's modern infrastructure supports various rehabilitative and support programs typical of Georgia correctional institutions. Educational services may include GED preparation, adult basic education, and literacy programs designed to improve inmates' academic skills and employment prospects upon release. Vocational training opportunities often encompass practical skills such as culinary arts, maintenance, and computer literacy, while substance abuse counseling and mental health support services address underlying issues that may contribute to criminal behavior. The center's classification system helps ensure appropriate program placement based on individual needs and security levels.

Family connection remains a priority through the facility's modern video Visitor Center, which provides a convenient and secure environment for inmates to maintain contact with loved ones, attorneys, and social workers. This centralized visitation system may also support family counseling services and reentry planning sessions. Additional programs typically available at similar facilities may include religious services, recreational activities, library access, and pre-release preparation courses that help inmates develop essential life skills for successful community reintegration.

Daily Life & Visitation

The Charles B. Webster Detention Center operates around the clock with a Processing Center that continuously receives and releases inmates, creating a structured environment where daily routines revolve around safety, medical care, and maintaining family connections. Located on approximately 50 acres at 1941 Phinizy Road, the facility houses an average daily population of 1,165 inmates within its maximum-security perimeter, where over 200 staff members work to ensure a safe environment while providing essential services including medical, mental health, and dental care.

Inmates typically begin their days with scheduled meal times featuring what the facility describes as quality meals, followed by various programming activities and work assignments as available. The detention center's classification system helps determine appropriate housing and activity levels for each individual. Medical and mental health services are integrated into the daily schedule, with healthcare professionals available to address ongoing needs. Recreation time and educational opportunities may be offered depending on security levels and facility capacity.

Family connections remain an important part of daily life through the modern video Visitor Center, which allows family members, attorneys, and social workers to conveniently see and speak with inmates from one central location. This system enables regular communication while maintaining security protocols. The facility also handles inmate transportation to and from court appearances and other necessary appointments, with front desk staff coordinating these movements as part of the daily operations managed under the Richmond County Sheriff's Office.