Video visits at Charles Egeler: cost, length, scheduling, and ID checks

To schedule a video visit with someone at Charles Egeler, you'll use MDOC's ViaPath (formerly GTL) visitation scheduling site. Already approved for in-person visits? That approval works for video visits too. There's no separate video-visitation application, and the incarcerated person doesn't need to create a new visitor list.

Scheduled MDOC video visits are capped at 20 minutes. That time limit is fixed, so plan to be logged in and ready to start on time to get the most out of your visit.

A scheduled 20-minute video visit costs $3.20. The person who schedules the visit is the one who pays, and the payment has to be made in advance through ViaPath.

MDOC has a specific scheduling window: you can book a video visit no earlier than 7 days out and no later than 48 hours before. Don't wait until the last minute - once you're inside that 48-hour cutoff, it's too late to request a slot.

1. Log in 10 minutes early - Adult visitors are required to sign into the ViaPath visitor site 10 minutes before the scheduled time so staff can verify and approve the visit.
2. Show your government-issued photo ID on camera - Be ready to hold up a pictured driver’s license, state ID, military ID, passport, or another government-issued ID for on-video identification verification.
3. Say who’s on the call - During verification, you’ll also need to state the name of each person participating in the video visit.
4. Assume it’s recorded - MDOC video visits are recorded, except for video visits between an attorney (or an attorney’s representative) and their incarcerated client.

No. If you're already approved for in-person visits, you don't need a separate application for video visitation. The incarcerated person doesn't need to fill out a new visitor list either.