Chatham County Jail Video Visits: In-Person Unit Schedule and How to Visit From Home
Video visitation at Chatham County Detention Center follows set weekday hours, and your in-person schedule depends on housing unit. Here's the Unit 1 schedule, what you need for at-home visits, costs, and who to call if something goes wrong.
Video visitation runs Monday through Friday, 9:00 AM to 6:00 PM. If your loved one is in Unit 1, in-person video visits happen on Mondays and Thursdays during those same hours.
At Home Requirements
- ✓ An internet connection
- ✓ A computer, laptop, tablet, or smartphone with a webcam or front-facing camera
- ✓ A headset
- ✓ If you’re on a mobile device, stay in one location during the visit to reduce the chance of a dropped signal
At-home video visits are provided through JailATM and cost 11 cents per minute. A 20-minute session comes out to $2.20, which makes it easier to estimate what you’ll spend before you schedule.
Attorneys can request privileged video visits. Once approved, the session is encrypted and won't be recorded or monitored - protecting confidentiality.
- Create a JailATM account - Go to the JailATM site and follow the online instructions to set up your account.
- Open the Privileged User Request screen - From the main account screen, go to Settings → Advanced → Privileged User Request.
- Select the correct facility - In the facility dropdown, choose “Chatham Attorney, GA.”
- Enter your professional ID - In the Professional ID field, enter the ID tied to your profession (for example, a state bar number or badge number) so the Sheriff’s Office can verify your privileged-user status.
Questions about the program? Contact the Chatham County Sheriff's Office at 912-644-5120 or 912-644-5121. For technical issues with video visitation, call 1-855-534-2870.
Tips Troubleshooting
- ✓ Use a steady internet connection and a device with a working webcam/front-facing camera and headset
- ✓ If you’re visiting from a phone or tablet, stay in one spot during the visit to lower the risk of a signal drop that can cut the visit off
- ✓ Remember the rate is 11 cents per minute, so plan your balance/time accordingly before you start
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