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Chatham County Jail Video Visits: In-Person Unit Schedule and How to Visit From Home

Video visitation at Chatham County Detention Center follows set weekday hours, and your in-person schedule depends on housing unit. Here's the Unit 1 schedule, what you need for at-home visits, costs, and who to call if something goes wrong.

2 min read sheriff.chathamcountyga.gov
Chatham County Jail Video Visits: In-Person Unit Schedule and How to Visit From Home

Video visitation runs Monday through Friday, 9:00 AM to 6:00 PM. If your loved one is in Unit 1, in-person video visits happen on Mondays and Thursdays during those same hours.

At Home Requirements

  • An internet connection
  • A computer, laptop, tablet, or smartphone with a webcam or front-facing camera
  • A headset
  • If you’re on a mobile device, stay in one location during the visit to reduce the chance of a dropped signal

At-home video visits are provided through JailATM and cost 11 cents per minute. A 20-minute session comes out to $2.20, which makes it easier to estimate what you’ll spend before you schedule.

Chatham County Jail Video Visits: In-Person Unit Schedule and How to Visit From Home

Attorneys can request privileged video visits. Once approved, the session is encrypted and won't be recorded or monitored - protecting confidentiality.

  1. Create a JailATM account - Go to the JailATM site and follow the online instructions to set up your account.
  2. Open the Privileged User Request screen - From the main account screen, go to SettingsAdvancedPrivileged User Request.
  3. Select the correct facility - In the facility dropdown, choose “Chatham Attorney, GA.”
  4. Enter your professional ID - In the Professional ID field, enter the ID tied to your profession (for example, a state bar number or badge number) so the Sheriff’s Office can verify your privileged-user status.

Questions about the program? Contact the Chatham County Sheriff's Office at 912-644-5120 or 912-644-5121. For technical issues with video visitation, call 1-855-534-2870.

Tips Troubleshooting

  • Use a steady internet connection and a device with a working webcam/front-facing camera and headset
  • If you’re visiting from a phone or tablet, stay in one spot during the visit to lower the risk of a signal drop that can cut the visit off
  • Remember the rate is 11 cents per minute, so plan your balance/time accordingly before you start

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