Penmate Inmate Support Guides
Visitation

Chatham County Jail Video Visits: unit-by-unit in-person schedule, at-home video, and attorney/private visits

Planning a video visit is much easier when you know your loved one's housing unit and the hours for that unit. Below you'll find schedule details, tech and cost info, and the steps for registering as an attorney for private (privileged) video visits.

• 2 min read Verified from official sources

In-person video visiting hours at Chatham County Jail vary by housing unit, so confirm the unit before you plan your trip. As an example, Unit 1 in-person video visits are scheduled Mondays and Thursdays from 9:00 AM to 6:00 PM. Not sure which unit your person is in? Check their current housing information first so you don't show up on the wrong day.

At Home Requirements

  • ✓ Reliable internet connection
  • ✓ Device with a webcam or front-facing camera
  • ✓ Headset (so you can hear clearly and keep audio from echoing)

Tip: If you're using a phone or other mobile device, stay in one spot for the entire visit. Moving around can drop your signal and cut the session short.

At-home video visits through JailATM cost 11 cents per minute. A 20-minute visit comes out to $2.20. To estimate your total, just multiply the number of minutes by $0.11.

  1. Create your JailATM account - Set up an account first, following the normal on-screen prompts.
  2. Open the Privileged User request screen - From the main account area, go to Settings, then Advanced, then Privileged User Request.
  3. Choose the right facility option - In the facility dropdown, select “Chatham Attorney, GA.”
  4. Enter your verification details - Provide your Professional ID (for example, your State Bar number or other profession-issued ID number) so the Sheriff’s Office can verify your privileged status.
  5. Submit the request - Send the request for approval. Once you are approved as a Privileged User, your attorney visits are handled as privileged communications.

Privacy for attorney visits: Privileged User (attorney) video visits are encrypted and never recorded or monitored, protecting attorney-client privilege.

Contacts

  • ✓ Chatham County Sheriff’s Office (facility contact): 912-644-5120
  • ✓ Chatham County Sheriff’s Office (facility contact): 912-644-5121
  • ✓ Video visitation support line: 1-855-534-2870

Practical Checklist

  • ✓ Confirm the person’s current housing unit before you plan an in-person video visit
  • ✓ If they are in Unit 1, plan for Mondays and Thursdays, 9:00 AM to 6:00 PM
  • ✓ For at-home visits, make sure you have a steady internet connection
  • ✓ Use a device with a webcam or front-facing camera, plus a headset
  • ✓ Budget for the at-home visit cost (11 cents per minute, $2.20 for 20 minutes)

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