What Your Loved One Can Do on the Tablets at Chatham County Jail
When someone is booked into Chatham County Jail, most everyday tasks move to housing-area kiosks and tablets. Here's what those devices are used for, and what that means for you on the outside.
Kiosks and tablets in the housing areas are the central hub of daily life at Chatham County Jail. Your loved one can use them to read facility announcements and pull up the inmate handbook, which covers the basic rules and procedures. Commissary orders also go through the kiosk or tablet, replacing paper forms. The same system handles requests and grievances, so if your loved one needs help or wants to document a problem through official channels, that's where they do it. The tablets and kiosks are also where they view incoming mail that's been delivered electronically, along with other reading material (educational, recreational, and leisure content). For families, this means communication and support materials show up on-screen rather than as physical paper.
Note: Mail your loved one receives at Chatham County Jail is designed to be viewed on the kiosk or tablet as an electronic, scanned item.
At Chatham County Jail, non-legal and non-commercial mail goes through a scanning process. Instead of receiving the original paper in hand, your loved one views a scanned copy on the housing-area kiosk or tablet. The practical takeaway: you can't send regular, non-legal mail directly to the jail the usual way. Instead, you either send it through JailATM electronically, or mail it to JailATM's Atlanta address so it can be processed and delivered to the inmate electronically.
Don’t skip this: When mailing items to JailATM for delivery, include your loved one’s full name and their inmate ID number (DIN).
Since commissary ordering happens through the kiosks and tablets, having funds in your loved one's account matters. The jail lets friends and family add money online through JailATM, and your loved one can spend that money on commissary purchases. Those funds cover personal items and snack foods from the jail commissary. Once money is available, your loved one places orders right from the housing area using the kiosk or tablet.
- ✓ Add funds through JailATM online so your loved one can use the money in their account
- ✓ Plan for the $2.50 fee that applies to each commissary transaction
One more thing worth knowing: the Sheriff's Office states it is not responsible for the JailATM website. If you run into an issue, you'll need to go through the vendor's own process for troubleshooting, policies, and any fees tied to deposits or transactions.
Reminder: Money added through JailATM can be used for commissary, and each transaction includes a $2.50 fee. If you're budgeting, factor those fees in so your loved one can still buy what they need.
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