How to Visit Chathom Jail, AL (AL)

For at-home video visits, you'll need a reliable internet connection and a device with a webcam or front-facing camera. The jail recommends using a headset so you can see and hear clearly during your visit.

Using a phone or tablet? Pick one spot and stay put. Moving around can cause signal drops, and a lost connection may cut the visit short.

On-site video visitation is available Monday through Friday, 9:00am to 6:00pm. Plan around those hours if you're visiting during the workweek.

The cashier's booth is open Monday through Friday, 9:00am to 4:30pm. Main lobby hours are different: Monday through Thursday from 6:00pm to 9:00am, and Friday at 6:00pm through Monday at 9:00am. Double-check which window applies to what you need.

Need to put money on an inmate account? Public-access kiosks are available 24 hours a day. There's a $2.50 fee per transaction, so factor that in when deciding how often to add funds.

Steps to Follow

• ✓ Use a device with a webcam (or front-facing camera), plus a headset, and make sure your internet connection is strong enough for video
• ✓ If you’re using a mobile device, stay in one location during the visit so you don’t lose signal and get disconnected

• ✓ Plan on on-site video visitation Monday through Friday, 9:00am to 6:00pm

• ✓ Use the public deposit kiosks (listed as accessible 24 hours a day) if you want to add money in person
• ✓ Expect a $2.50 fee for each commissary deposit transaction made through the jail’s payment system

• ✓ If you need the cashier’s booth, go Monday through Friday, 9:00am to 4:30pm
• ✓ For main-lobby access, plan around the listed hours: Monday through Thursday, 6:00pm to 9:00am; and Friday 6:00pm through Monday 9:00am

Before you head out, call to verify the current hours for video visitation, the cashier's booth, and the main lobby. Schedules can change, and you don't want to arrive during a closed window.

Planning to make a deposit? Confirm that kiosks are still available 24/7 and that the $2.50 fee is current. These details can change without much notice.

For at-home visits, check the exact technical requirements the jail is enforcing. Ask which device types and browsers (or apps) are accepted. If you're using a mobile device, confirm whether there are restrictions beyond staying in one spot.