How to send messages, photos, and packages
Chatham Jail offers at-home video visits through JailATM. You'll need a device with a webcam or front-facing camera, plus an internet connection. A headset helps with audio quality. On mobile? Stay in one spot to avoid signal drops. Visits cost 11 cents per minute—$2.20 for a 20-minute session. You'll need to create and fund a JailATM account to schedule visits. Attorneys can request privileged-user status through JailATM (Settings → Advanced → Privileged User Request, then select "Chatham Attorney, GA"). Once approved, these visits are encrypted and won't be recorded or monitored. For technical help or questions, contact the Chatham County Sheriff's Office or the facility's video visitation support line.
Search for a loved one and send messages and photos in minutes.
Chatham County Detention Center routes regular inmate mail through a scanning vendor. If you skip the JailATM process and address, your letter probably won't reach the person you're writing to.
Want your photos to reach someone at Chatham County Detention Center? Here's the key: they go through JailATM's mail-scanning process—not by emailing picture attachments directly to the jail.
Want your message to actually reach your loved one? Avoid the items below. At Chatham County, certain content gets rejected—and depending on how it's sent or addressed, mail may be returned, discarded, or destroyed.
Use JailATM to place an at-home video visit from a device with a webcam (or front-facing camera) and an internet connection. Use a headset, and if you’re on mobile, stay in one spot to reduce signal loss.
At-home video visits cost 11 cents per minute. You can also choose a 20-minute session for $2.20.
In JailATM, go to Settings → Advanced → Privileged User Request and select “Chatham Attorney, GA.” After approval, privileged video visits are encrypted and won’t be recorded or monitored.
Yes. All non-legal and non-commercial mail must be sent through JailATM or mailed to the facility’s approved vendor address in Atlanta. The vendor scans it, delivers it electronically to the inmate, and destroys the originals after scanning.
No. Photographs must be mailed to the vendor address for review and scanning, and photo attachments by email aren’t allowed.
Mail that isn’t properly addressed may be returned or discarded under the facility’s policy effective Aug 1, 2020. Letters marked “Return to Sender” received after Feb 22, 2021 will be destroyed.
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