How to Contact an Inmate at Facility
Trying to reach someone incarcerated at this facility? Start with the required visitation paperwork and confirm the exact process with the jail before making plans.
To visit in person, you'll need to get approved first. Fill out the facility's Visitation Request Form and submit it to the facility where your loved one is housed. Once approved, you're not done yet. You still need to request a specific visit slot by submitting a separate visit request through the facility's visitation request form.
If your real question is about parole (early release requests, a tentative parole month changing, etc.), that's a separate process entirely. The GDC Ombudsman unit doesn't have jurisdiction over parole matters. Families are directed to contact Pardons and Paroles for those concerns.
Food packages: You can order inmate food packages by phone through Union Supply at 1-562-361-5719 or toll-free at 1-855-247-0563. Vendor options can change, so confirm current details with the facility before placing an order.
Steps to Follow
- ✓ Get the facility’s Visitation Request Form
- ✓ Fill it out and submit it to the facility where your loved one is incarcerated to become an approved visitor
- ✓ After you’re approved, request a scheduled visit through the facility’s visitation request form
- Call Union Supply to place a food-package order: Use 1-562-361-5719 or the toll-free line 1-855-247-0563.
- Verify the facility still accepts these packages: Policies and approved vendors can vary, so confirm the current process with the facility before you pay for an order.
Before you submit anything, make sure you have the correct Visitation Request Form for this specific facility and that you're following their current instructions. Ask about submission methods (mail, email, in-person drop-off, or an online portal), how long approval typically takes, and what ID or documentation they need to approve you as a visitor. Also confirm how they want visit requests submitted, since scheduling a specific visit also goes through the facility's visitation request form.
If your issue is parole-related, make sure you're contacting the right office from the start. The GDC Ombudsman unit does not handle parole matters. Families should reach out to Pardons and Paroles directly for those questions.
- ✓ Confirm the current Union Supply phone numbers: 1-562-361-5719 and 1-855-247-0563
- ✓ Confirm the facility currently accepts Union Supply food packages
- ✓ Ask if there are any approved vendor alternatives
- ✓ Ask about any restrictions on items or ordering windows that could affect delivery
Quick tip: Call the facility (or check their official information) to confirm the correct visitation forms, current package-vendor rules, and where to direct parole questions before submitting paperwork or placing an order.
Find an Inmate at Chattooga County Jail, GA
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