How to Contact an Inmate at Facility

Video visitations can be scheduled daily from 8:00 a.m. to 11:00 p.m. using the Getting Out app. That's the scheduling window the facility publishes, so plan your visit within those hours.

You can also leave a voicemail through GettingOut. Set up a GettingOut account, deposit funds, then call 1-866-516-0115 to record your message.

1. Open the Getting Out app - Use it to schedule video visitation.
2. Pick a time within the daily window - Video visitations can be scheduled between 8:00 a.m. and 11:00 p.m.
3. Submit the video visit request - Keep your request within the available times shown in the app.

1. Set up a GettingOut account - This is required before you can leave a voicemail.
2. Deposit funds - Funding is part of the voicemail process.
3. Call the voicemail line - Dial 1-866-516-0115 and follow the prompts to leave your message.

• ✓ GettingOut account access (for scheduling video visits and for voicemail)
• ✓ Awareness of the video visitation scheduling window: 8:00 a.m. to 11:00 p.m. daily
• ✓ Funds deposited in your GettingOut account (for voicemail)
• ✓ Voicemail phone number: 1-866-516-0115

Before scheduling a video visit, confirm the 8:00 a.m. to 11:00 p.m. window still applies to this facility and your person's housing situation. Ask about any additional booking rules, frequency limits, or caps on visit length.

For voicemail, confirm current fees and account setup requirements. Charges and processes can change. If your call doesn't route correctly, double-check that 1-866-516-0115 is still the right voicemail number for this facility.