How to Send Money to Facility
Sending money typically means funding an incarcerated person's trust account, which they use for approved purchases and services. At this facility, deposits go through a specific vendor, and voicemail requires its own separate account setup and phone number.
Trust account deposits at this facility are handled through TouchPay Holdings, LLC (doing business as GTL Financial Services) using ConnectNetwork. To add money for commissary purchases or other account-funded needs, search for this facility on ConnectNetwork and follow the deposit steps from there.
Leaving a paid voicemail is a separate process. You'll need to set up a GettingOut account, add funds to it, and then call 1-866-516-0115 to leave your voicemail for the incarcerated person.
Note: This guide only covers what's confirmed here: TouchPay (via ConnectNetwork) for trust deposits, and GettingOut plus the 1-866-516-0115 number for voicemail. For other payment methods, fees, or limits, check directly with the facility or the vendor before sending money.
Steps to Follow
- ✓ Use ConnectNetwork (TouchPay Holdings, LLC d/b/a GTL Financial Services) for deposits to the inmate’s trust account.
- ✓ Find the incarcerated person and facility within ConnectNetwork, then follow the on-screen deposit instructions provided there.
- ✓ Create a GettingOut account.
- ✓ Deposit funds into your GettingOut account.
- ✓ Call 1-866-516-0115 and follow the prompts to leave a voicemail for the incarcerated person.
Before submitting a deposit, check the current requirements on ConnectNetwork for this facility. Look for accepted payment methods, the identifying details you'll need to select the right person, and any applicable fees. The confirmed vendor is TouchPay (GTL Financial Services) through ConnectNetwork, but exact screens and requirements can change over time.
For voicemail, double-check that a GettingOut account with funds is still required, and that 1-866-516-0115 is still the right number to call. It's also worth checking for any current restrictions on voicemail deposits or usage (like service-related limits), since those details aren't covered here.
Tip: The fastest way to avoid a rejected payment is to cross-check the facility's official info and the vendor's support instructions. The only confirmed details in this guide are the TouchPay/ConnectNetwork vendor and the GettingOut voicemail flow with 1-866-516-0115.
- ✓ Confirm the facility uses TouchPay Holdings, LLC (d/b/a GTL Financial Services) via ConnectNetwork for trust account deposits.
- ✓ Confirm what information you need to select the correct incarcerated person in ConnectNetwork.
- ✓ Confirm any fees, deposit minimums, deposit maximums, and posting times before you pay.
- ✓ Confirm you must have a GettingOut account and deposit funds before leaving a voicemail.
- ✓ Confirm 1-866-516-0115 is still the correct phone number for leaving voicemail through the service.
- ✓ Confirm any current voicemail-related limits or rules tied to deposits and use.
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