Phone & Messaging
How to Contact an Inmate at Facility
If you need to reach someone at Chelan County Jail in Washington, there are two documented options: video visitation through the Getting Out app and voicemail through GettingOut.
Send Money at Chelan County Jail, WA
How to deposit funds, commissary, and payment options
Overview
Chelan County Jail processes inmate deposits through TouchPay Holdings, LLC (doing business as GTL Financial Services). Depending on what the jail currently accepts, you may be able to add funds through an online portal or app, by phone, at a lobby kiosk, through retail cash locations, or by mailing a cashier's check or money order. Funds in an inmate's account typically go toward commissary purchases, phone calls, and covering fees or other obligations. If you plan to send funds by mail, don't send cash or personal checks. Stick with a cashier's check or money order, and include any requested notes about the intended sub-account (such as "commissary") when supported.
Find an Inmate at Chelan County Jail, WA
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Quick Facts
- Chelan County Jail’s deposit processing is provided by TouchPay Holdings, LLC d/b/a GTL Financial Services.
- To leave a voicemail you must set up a GettingOut account, deposit funds, then call 1-866-516-0115.
- Do not mail cash or personal checks; use a cashier’s check or money order when sending funds by mail.
- Funds added to an inmate account are generally used for commissary, phone calls, and to satisfy fees or obligations.
Common Questions
How do I add money to an inmate’s account at Chelan County Jail?
Chelan County Jail uses TouchPay (GTL Financial Services) for inmate deposits. Common deposit options include online or app payments, phone deposits, kiosks, retail cash locations, or mailing a cashier's check or money order. The accepted methods can vary, so confirm with the facility.
Can I mail a money order to Chelan County Jail?
Possibly, but mailed-funds rules vary by facility. Before sending anything, confirm Chelan County Jail's current instructions. Always use a cashier's check or money order (never cash or personal checks).
How do I leave a voicemail for an inmate at Chelan County Jail?
Set up a GettingOut account and deposit funds into it. Once funded, call 1-866-516-0115 to leave a voicemail for the incarcerated person.
Other Guides for Chelan County Jail, WA
How to Schedule an In-Person Visit at Chelan County Jail (and Why Timing Matters)
In-person visits at Chelan County Jail happen twice a week: Wednesdays from 8:00 p.m. to 9:00 p.m. and Saturdays from 2:00 p.m. to 3:00 p.m. Each person in custody gets just one in-person visit per week—and the jail counts Wednesday and Saturday as a single "week." So picking the right day and booking at the right time really does matter.
How to Schedule an In-Person Visit at Chelan County Jail (Wednesday & Saturday)
In-person visits at Chelan County are limited to two short weekly windows, and you need to reserve a spot by phone. Once you know the visiting hours and the 10:00 to 11:00 a.m. call-in window, the process is straightforward.