Phone & Messaging
How to Contact an Inmate at Facility
If you need to reach someone at Chelan County Jail in Washington, there are two documented options: video visitation through the Getting Out app and voicemail through GettingOut.
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Overview
Chelan County Jail handles video visits through GettingOut. You'll schedule sessions directly in the GettingOut app, and visits are available daily from 8:00 a.m. to 11:00 p.m. Before using any remote services, you'll need to create and verify a GettingOut account. Appointments are first-come, first-served, and you can't schedule them in person. For appointment questions, call (509) 667-6539. You can also leave a paid voicemail by setting up a GettingOut account, depositing funds, then following the vendor instructions and calling 1-866-516-0115. Keep in mind that video sessions and vendor communications are recorded and monitored, and conduct rules apply. Showing nudity will revoke your visitor privileges, and repeated violations may affect the incarcerated person's video access.
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Quick Facts
- Video visits are available through the GettingOut app daily from 8:00 a.m. to 11:00 p.m.
- To leave voicemail you must set up a GettingOut account, deposit funds, then call 1-866-516-0115.
- Appointments are first-come, first-served, cannot be made in person, and the appointment phone number is (509) 667-6539.
- Showing nudity during a video visit will cause the visitor to lose visitation privileges and repeated incidents may affect the incarcerated person's video privileges.
Common Questions
How do I schedule a video visit with someone at Chelan County Jail?
Start by creating a GettingOut account, then schedule the visit through the GettingOut app. Video visits are available daily from 8:00 a.m. to 11:00 p.m., and slots are first-come, first-served. You can't schedule in person. Call (509) 667-6539 for appointment information.
Can I leave a voicemail for an inmate at Chelan County Jail?
Yes. Set up a GettingOut account, deposit funds into your account, then follow the vendor instructions and call 1-866-516-0115 to leave a paid voicemail.
Are video visits monitored and are there conduct rules I should know about?
Yes. Video sessions and vendor communications are recorded and monitored. Showing nudity during a video visit will revoke your visitation privileges, and repeated violations can affect the incarcerated person’s access to video visits.
Other Guides for Chelan County Jail, WA
How to Schedule an In-Person Visit at Chelan County Jail (and Why Timing Matters)
In-person visits at Chelan County Jail happen twice a week: Wednesdays from 8:00 p.m. to 9:00 p.m. and Saturdays from 2:00 p.m. to 3:00 p.m. Each person in custody gets just one in-person visit per week—and the jail counts Wednesday and Saturday as a single "week." So picking the right day and booking at the right time really does matter.
How to Schedule an In-Person Visit at Chelan County Jail (Wednesday & Saturday)
In-person visits at Chelan County are limited to two short weekly windows, and you need to reserve a spot by phone. Once you know the visiting hours and the 10:00 to 11:00 a.m. call-in window, the process is straightforward.