How to Send Mail to Someone at Cherokee County (Dec 18, 2023 mail scanning & what’s prohibited)

As of December 18, 2023, Cherokee County routes all personal inmate mail through JAILATM.com's central processing system. You mail a physical envelope, but it goes to a processing facility - not the jail - where it's opened, scanned, and emailed to the inmate. There's no extra fee for this service. It's not billed to you or the Sheriff's Office. The bottom line: you're sending paper, but your loved one receives a digital copy.

Mail personal letters to: JAILATM.com - Cherokee Sheriff's Office Inmate Name / Inmate Number 925B Peachtree St. NE, Box 2062 Atlanta, GA 30309 Include the inmate's full name and inmate number on the envelope so it gets matched correctly.

Allowed Limits

• ✓ Keep it to 100 pages or fewer per envelope.
• ✓ Use pages no larger than 8.5" x 11".

• ✓ Written or typed pages
• ✓ Photos (no Polaroids)
• ✓ Drawings
• ✓ Greeting cards

• ✓ Glitter, glue, tape, 3D elements, or electronic components (lights, music, animation)
• ✓ Magazines, books, packages, or publications of any kind
• ✓ Original photos or irreplaceable/valuable items and important documents (for example: birth certificates, driver’s licenses, Social Security cards, green cards)

Certain content gets rejected at the processing center. Don't send photos showing nude or partially clothed people. If scanned mail contains anything illegal or poses a security risk, it can be turned over to authorities for investigation.

Mail that meets the requirements gets scanned and made available through the inmate kiosk system. Facility staff review scanned mail promptly. Anything flagged as contraband, illegal material, or a security concern may be referred for investigation rather than delivered.

Legal mail is handled differently. Don't send it to the JAILATM processing center. Instead, mail it directly to the facility, mark the envelope "Legal Mail," and make sure it comes from an attorney or other legally approved entity.

Don't send cash, money orders, government checks, or personal checks to the mail processing center. Money goes directly to the facility's Inmate Records department for processing.

Once mail is scanned, the original is discarded within 60 days. Your loved one only sees the digital version. Never mail anything you can't replace - especially original photos or important documents. Keep originals safe and send copies instead.

Inmates access scanned mail through the kiosk system. Staff review incoming mail promptly after processing. After release, former inmates can request digital copies of their scanned mail from JailATM.com. The request requires the inmate's full name, facility name, inmate ID number, and an email address.

Quick Checklist

• ✓ Address it to: JAILATM.com - Cherokee Sheriff’s Office, Inmate Name / Inmate Number, 925B Peachtree St. NE, Box 2062, Atlanta, GA 30309
• ✓ Include the inmate’s name and inmate number
• ✓ Keep it to 100 pages or fewer per envelope
• ✓ Use paper no larger than 8.5" x 11"
• ✓ Send only: written/typed pages, photos (no Polaroids), drawings, or greeting cards
• ✓ Remove anything with glitter, glue, tape, 3D pieces, or electronics (lights/music/animation)
• ✓ Don’t mail magazines, books, packages, or publications
• ✓ Don’t send originals or irreplaceable items (original photos, birth certificate, driver’s license, Social Security card, green card, etc.)
• ✓ Don’t send legal/privileged mail to the processing center (legal mail goes directly to the facility and must be marked “Legal Mail”)
• ✓ Don’t send cash, money orders, or checks to the processing center (funds must be mailed to the facility/Inmate Records for processing)