Setting Up Your First Video Visit at Cherokee County Jail (How to Use iWebVisit and Prepare)
Setting up your first video visit is easier than you might think—once you understand what Cherokee County Adult Detention Center allows and how iWebVisit works. Follow the steps below to pick the right visit type, get your account ready, and sidestep the most common day-of problems.
Cherokee County Adult Detention Center offers two video visit options: on-site and remote. The main difference? Where you take the call. On-site means using video stations at the Visitation Center. Remote means connecting from your own device, wherever you are.
On-site visits are free, which makes them a solid choice if you want to avoid fees. The catch: you need to schedule at least one day ahead. Visits last up to 30 minutes, and only two visitors can sit at each terminal.
Remote visits trade cost for flexibility. You can book same-day (at least one hour before the start time) or schedule up to three weeks out. Each inmate can have three remote visits per day, but sessions are shorter - 15 minutes each. Fees apply: $6.00 per visit for standard visitors, $7.00 for approved confidential visitors like attorneys.
All video visits run through iWebVisit. For general population inmates, you can use a computer or mobile device (Android or Apple) - whatever works best for you.
Age requirements can trip you up even when everything else checks out. You must be 18 or older to use iWebVisit on your own. Under 18? You'll need an adult with you for both on-site and remote visits. Without proof of age via a valid, government-issued photo ID, your visit can be blocked.
The "available" slots in iWebVisit are based on the inmate's housing and status - but they don't factor in court dates, medical appointments, work assignments, or classes. A time that looks open might still fall through. Keep that in mind when booking.
If the inmate can't or won't attend, your visit gets canceled. When that happens, iWebVisit emails a replacement code to the primary visitor - so make sure the email on your account is one you actually check.
For general population visits, you can connect from a computer or mobile device. iWebVisit works on both Android and Apple, so pick whichever gives you the best camera and audio.
Tip: Use a strong, stable home Wi‑Fi connection for video visits. Cherokee County Adult Detention Center strongly recommends this for the best experience.
Day-of-visit-tips
- ✓ Schedule your on-site video visit one day in advance.
- ✓ Plan for a 30-minute visit limit.
- ✓ Bring no more than two visitors total per terminal.
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