Send Photos & Mail at Cherokee County Jail

How to send messages, photos, and packages

Overview

Cherokee County Jail supports both video visits and telephone contact. Video or internet visits are limited to 30 minutes per session. Before you can schedule one, you'll need to register through the facility's Inmate Communication system. Most people set up an account with the jail's approved video-visit vendor or portal, then reserve a time and pay through that service. Inside the jail, on-site communications and incoming phone handling fall to the Control Panel Operator, who also manages entrance and exit electronics, video surveillance, intercoms, housing-area observation, and book-in processing. Keep in mind that vendor requirements, account rules, and fees vary. Phone or tablet services often require a separate account with prepaid funding before calls, messages, photos, or video sessions go through.

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Quick Facts

  • Video/internet visits at Cherokee County Jail are limited to 30 minutes and require registration through the Inmate Communication system.
  • The Control Panel Operator manages incoming telephone calls, electronic entrance/exit control, video surveillance, intercom, housing-area observation, roster updates, and book‑in processing.
  • Families generally must register with the approved video‑visit vendor or portal and schedule and pay for video visits in advance through that service.
  • Phone and tablet communication services commonly require creating a vendor account and depositing funds before calls, messages, or photos are allowed.

Common Questions

How long can a video visit with an inmate at Cherokee County Jail last?

Video or internet visits at Cherokee County Jail are limited to 30 minutes per visit. You also need to register through the facility’s Inmate Communication system before scheduling.

Do I need to register or schedule before using the video visit service?

Yes. You generally need to register with the jail’s approved video-visit vendor or portal, then schedule in advance and pay when you reserve the visit.

Who handles incoming phone lines and on-site communications at Cherokee County Jail?

The Control Panel Operator handles incoming telephone calls and manages on-site communications. This role also covers electronic entrance and exit controls, surveillance and intercom systems, housing-area observation, roster updates, and book-in processing.

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