How to Contact an Inmate at Chesapeake Jail, VA (VA)

Phone calls at Chesapeake Correctional Center go through the facility's telephone service provider. To receive calls, you'll need to set up a pre-paid telephone account. You can do that by calling 877-578-3658 or through the provider's website. Mail works differently than most people expect. Regular inmate postal mail (postcards, letters, greeting cards, and similar items) gets scanned into the system and made available on inmate tablets. Inmates don't receive the original paper copies.

Steps to Follow

• ✓ Set up a pre-paid phone account with the provider by calling 877-578-3658 or using the provider’s website.
• ✓ Get the inmate’s Securus ID number, you will need it for properly addressing mail.
• ✓ Address all inmate postal mail with the inmate’s name and Securus ID exactly as required (to the Securus DMC P.O. Box in Tampa, Florida).
• ✓ Expect regular mail to be scanned and delivered for viewing on inmate tablets, not as the original paper letter or card.

If pre-paid calling doesn't work for your situation, Securus Technologies also offers a "Direct Bill" option. Call charges get billed to you monthly, but a credit check is required to qualify. This option is commonly used by attorneys, bail bondsmen, and friends and family of people incarcerated for longer stays.

Before you put money on an account, confirm you're using the current phone provider contact information and the payment option you want. If you plan to use Direct Bill, verify it's available for the type of calls you'll be receiving, and be ready for the credit check.

Double-check the current mail address format and make sure you include the inmate's name and Securus ID on the outside of the envelope or postcard. Also confirm that scanned mail delivery to inmate tablets is still the active process. Mail handling procedures can change.