When Inmates Can Make Calls at Chesapeake and How to Set Up a Prepaid Phone Account
Waiting on a call from someone at Chesapeake Correctional Center? Two things matter: when the phones are available and how calls get paid for. Here's what you need to know about calling hours, phone access, and setting up prepaid service.
Inmates at Chesapeake Correctional Center can use telephones from all general housing units. Phone access isn't restricted to a specific dorm or common area - calls are made right from the housing units where people live day to day.
Phones are available daily from 8:00 a.m. to 11:00 p.m. Plan around that window - outside those hours, inmates won't be able to call from the unit phones.
Setting up a prepaid phone account is straightforward. Call 877-578-3658 and follow the prompts to create and fund an account. Once there's a balance, calls can be paid from that account.
Prefer to skip the phone call? The jail also lists the provider's Video Visit Anywhere website as a setup option. You can create your prepaid account and add funds online instead.
If calling at this facility goes through Securus, one prepaid option is AdvanceConnect. You add money to your contact's Securus Debit account, and they use that balance to pay for calls. It's a good way to control spending.
Securus also offers Direct Bill. Instead of prepaying, you receive calls and get billed monthly. Keep in mind: Securus runs a credit check before approving Direct Bill accounts.
Tips Verify
- ✓ Confirm you’re using the correct provider contact information: 877-578-3658
- ✓ If you’re setting up online, use the provider’s Video Visit Anywhere website listed for Chesapeake
- ✓ Ask the provider to confirm the prepaid account is active and successfully credited after you add funds
- ✓ Verify current calling rates before you rely on the account
- ✓ Verify which payment methods the provider accepts before you try to fund the account
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