Using Tablets and E-Messaging to Stay Connected with Someone at Cheshire
Calls and mail aren't your only options. Connecticut DOC's tablet program offers another way to stay connected with someone at Cheshire—through e-messaging and other tablet features.
Connecticut runs its tablet program statewide through a contract with JPay (a Securus Technologies company), signed on April 4, 2019. This covers tablets at all state facilities, including Cheshire Correctional Institution. The basic setup and rules stay consistent across the DOC.
E-messaging has been available at all Connecticut DOC facilities - including Cheshire - since June 13, 2023. For many families, it's a faster, more flexible option alongside regular mail. You send a message without waiting on postal delivery, and your loved one reads and responds on their tablet when they have access.
Need to add money for tablet media? Connecticut DOC lets incarcerated individuals transfer funds into their Tablet Media Account using the CT DOC Special Request Form. The person inside initiates this through the facility's standard paperwork process.
Balance cap: Tablet Media Account balances cannot exceed $150.
Running into problems with DOC tablets - account issues, access trouble, or something not working right? Contact the Department of Correction's Tablet Liaison at DOC.Tablet@ct.gov.
For general questions about someone in custody or other DOC matters, reach the Connecticut DOC Public Information Office at 24 Wolcott Hill Road, Wethersfield, CT 06109. Phone: 860-692-7780.
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