What to Do If You're Late to Your Visit at Cheshire Correctional

You need to arrive at least 15 minutes before your scheduled visit time at Cheshire Correctional. That buffer gives staff time to verify your ID, process you through entry, and keep the visiting schedule on track.

Show up late, and Cheshire probably won't slide your visit to a later time. Strict scheduling means your visit gets shortened to whatever's left of your slot - or canceled outright. The schedule is built around staffing and space limits, so there's not much room for adjustments.

Lateness hits especially hard right now because visits are capped at 30 minutes (until further notice) to allow for disinfecting between sessions. Shorter windows plus mandatory cleaning time means there's almost no flexibility to extend or reshuffle if you miss your check-in window.

1. Call as soon as you know you’ll be late - Contact the facility (or the Department of Correction Public Information Office) and let them know you’re delayed.
2. Give your best arrival time and ask what’s still possible - Tell them when you expect to arrive and ask whether you can still be checked in, and whether your visit will be shortened or canceled due to the schedule.

• ✓ Ask if you can reschedule your visit for another day or time
• ✓ Confirm whether a video visit is available as a backup
• ✓ Use the Department’s Inmate Search before you head out (or before you call) to confirm the person’s current facility location

Still waiting on your visiting application to be approved? You might have one option. Wardens can grant a courtesy visit at their discretion for up to two adult immediate-family members before approval comes through. This won't necessarily fix a late-arrival situation, but it's worth asking about if approval timing is complicating your plans.