Mail, photos, messaging, and phone/call options for staying in touch.
Video visitation at Cheshire Correctional Institution caps sessions at three authorized adult visitors. Minors living in the same household don't count toward that total, so a parent can include household children without using an adult slot. All video visits are recorded by facility staffâyou can't record the session on your own device. For phone contact, Cheshire doesn't accept incoming calls for people in custody. Inmates place outgoing calls either as collect calls or through the Securus billing option, and they can keep a calling list of up to ten numbers. E-messaging and tablet-based services are typically offered through an approved vendor. Check the facility page for the current provider and sign-up steps.
Search for a loved one and send messages and photos in minutes.
Calls and mail aren't your only options. Connecticut DOC's tablet program offers another way to stay connected with someone at Cheshireâthrough e-messaging and other tablet features.
Mail rules at Cheshire Correctional can feel picky. Here's what actually gets throughâand what doesn'tâso your letters and reading materials arrive without delays or rejections.
Need to confirm details about someone at Cheshire Correctional Institution? The Connecticut Department of Correction (DOC) is your best starting point. Here's who to contact, what they can help with, and a few resources worth bookmarking.
A single video visit can include up to three authorized adult visitors. Minors who live in the same household do not count toward that adult limit.
No. Video visits are recorded by facility staff, and visitors are not allowed to record the visit using personal devices.
No. Inmates at Cheshire cannot receive incoming telephone calls. They can place outgoing calls as collect calls or through the Securus billing option, using a calling list of up to ten numbers.
E-messaging runs through a department-approved tablet service. You'll create an account with the approved provider and get added to the inmate's e-messaging list before you can exchange messages. Check Cheshire's facility page for the current vendor and exact sign-up steps.
Yes. Books and magazines are permitted only if theyâre new and shipped directly from a bookstore, book club, or the publisher. Avoid used books or packages sent from home to prevent rejection.
No. Family and friends canât send or drop off clothing packages; the agency provides clothing. Extra approved items are typically obtained through commissary instead.
Your first visit to Cheshire Correctional goes smoother when you handle three things up front: confirm you're approved to visit, bring the right ID for everyone in your group, and leave prohibited itemsâespecially electronicsâat home.
Thirty minutes goes fast. With some planning and an early arrival, you can protect every minute and make your visit count.
Getting approved to visit at Cheshire Correctional starts with confirming where the person is housed, then completing Connecticut DOC's visiting application. Here's how the process worksâand what to do while you wait.
