What You Can and Can't Mail to Someone at Cheshire Correctional
Mail rules at Cheshire Correctional can feel picky. Here's what actually gets through—and what doesn't—so your letters and reading materials arrive without delays or rejections.
Send Photos & Mail at Cheshire Corrections Inst, CT
How to send messages, photos, and packages
Overview
Video visitation at Cheshire Correctional Institution caps sessions at three authorized adult visitors. Minors living in the same household don't count toward that total, so a parent can include household children without using an adult slot. All video visits are recorded by facility staff—you can't record the session on your own device. For phone contact, Cheshire doesn't accept incoming calls for people in custody. Inmates place outgoing calls either as collect calls or through the Securus billing option, and they can keep a calling list of up to ten numbers. E-messaging and tablet-based services are typically offered through an approved vendor. Check the facility page for the current provider and sign-up steps.
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Quick Facts
- A maximum of three authorized adult visitors may participate in a Cheshire video visit; minors domiciled to the household do not count toward the visitor limit.
- All video visits at Cheshire are recorded by facility staff and visitors are prohibited from recording with personal devices.
- Inmates at Cheshire cannot receive incoming telephone calls; they place outgoing collect calls or use the Securus billing option.
- An inmate at Cheshire may maintain a calling list of up to ten telephone numbers for outgoing calls.
- There is no limit on the number of letters an inmate may write or receive at personal expense except as a disciplinary penalty.
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Common Questions
How many people can join a video visit at Cheshire Correctional Institution?
A single video visit can include up to three authorized adult visitors. Minors who live in the same household do not count toward that adult limit.
Can visitors record video visits at Cheshire Correctional Institution?
No. Video visits are recorded by facility staff, and visitors are not allowed to record the visit using personal devices.
Can someone call an inmate at Cheshire Correctional Institution?
No. Inmates at Cheshire cannot receive incoming telephone calls. They can place outgoing calls as collect calls or through the Securus billing option, using a calling list of up to ten numbers.
How do e-messaging and tablet services typically work if I want to message someone at Cheshire?
E-messaging runs through a department-approved tablet service. You'll create an account with the approved provider and get added to the inmate's e-messaging list before you can exchange messages. Check Cheshire's facility page for the current vendor and exact sign-up steps.
Can I send books or magazines to someone at Cheshire Correctional Institution?
Yes. Books and magazines are permitted only if they’re new and shipped directly from a bookstore, book club, or the publisher. Avoid used books or packages sent from home to prevent rejection.
Can family or friends send clothing or drop off packages for an inmate at Cheshire?
No. Family and friends can’t send or drop off clothing packages; the agency provides clothing. Extra approved items are typically obtained through commissary instead.
Other Guides for Cheshire Corrections Inst, CT
Before Your First Visit to Cheshire Correctional: ID, Arrival, and What Not to Bring
Your first visit to Cheshire Correctional goes smoother when you handle three things up front: confirm you're approved to visit, bring the right ID for everyone in your group, and leave prohibited items—especially electronics—at home.
Cheshire Correctional's 30-Minute Visit Policy: How to Make the Most of Your Time
Thirty minutes goes fast. With some planning and an early arrival, you can protect every minute and make your visit count.
How to Get on an Inmate's Approved Visiting List at Cheshire Correctional
Getting approved to visit at Cheshire Correctional starts with confirming where the person is housed, then completing Connecticut DOC's visiting application. Here's how the process works—and what to do while you wait.
