How to Send Personal Mail to Someone at Chilton County Jail (Securus Digital Mail Center)
Sending a personal letter or card to someone at Chilton County Jail? Here's the key detail: it doesn't go straight to the jail anymore. Personal mail gets routed through the Securus Digital Mail Center (DMC), where it's scanned so the inmate can view it on a kiosk.
As of 03/29/2022, Chilton County Jail no longer accepts personal mail directly. Letters and cards now go to the Securus Digital Mail Center (DMC) first. Once your mail arrives at the DMC, staff scan it digitally. The inmate then views the scanned version on a kiosk. This means using the correct address is critical - sending mail to the wrong place will slow everything down.
Effective date: Chilton County Jail stopped accepting personal mail directly on 03/29/2022.
For personal mail, address your envelope to the Securus DMC routing address and make sure you include the inmate’s full name. Chilton County Jail, C/O Securus DMC PO Box 22706 Tampa, FL 33622
Once the Securus Digital Mail Center receives your letter or card, they scan it digitally. The inmate views that scanned version on a kiosk - not the original paper.
Exceptions
- ✓ Legal mail (must be mailed directly to the facility, not to Securus DMC)
- ✓ Money orders (must be mailed directly to the facility, not to Securus DMC)
Heads up: Legal mail and money orders should not go to Securus DMC. Sending those items to the wrong address can cause delays or delivery problems.
You might still see a local Clanton address in the jail's FAQ for letters and cards: 301 City Street, Clanton, AL 35045. But the jail's mail policy says personal mail goes through Securus DMC and lists the Tampa, Florida PO Box. For regular personal mail (letters or cards), use the Securus DMC address: Chilton County Jail, C/O Securus DMC, PO Box 22706, Tampa, FL 33622. Policies can change, so if you spot conflicting instructions, double-check with the jail before mailing anything time-sensitive.
Recommendation: Use the Securus DMC Tampa PO Box for personal letters and cards. Use the facility’s direct-mail process only when you’re sending an exception item like legal mail or a money order, or when you’re explicitly instructed to do so.
Tips Mistakes
- ✓ Include the inmate’s full name on your letter or card
- ✓ Write in pencil, black ink, or blue ink only
- ✓ Use white paper, notebook paper, or computer-typed paper for letters
- ✓ Mail letters and cards through the U.S. Postal Service
- ✓ Do not include photos
- ✓ Do not include perfume, drawings, clippings, extra envelopes, or stamps
- ✓ Cards must be store-bought (no glitter, no musical cards, and no handmade cards)
Most rejected or delayed mail comes down to a few avoidable mistakes: shipping through something other than USPS, leaving off the inmate's full name, or including extras that aren't allowed. Even small additions - an extra envelope, a couple of stamps, a photo, a scented note - can get the whole piece stopped. Cards trip people up too. If it's not store-bought, or if it has glitter or music, it won't make it through. Keep it simple: plain paper, approved ink, no extras. That gives your mail the best shot at clearing the scanning process.
- Re-check how you addressed it - Confirm you used the Securus DMC address for personal mail and that you included the inmate’s full name.
- Ask the inmate to check the kiosk - Mail sent through the Securus Digital Mail Center is scanned and made available for viewing on kiosks.
- Confirm you followed the post-03/29/2022 rules - Since personal mail is no longer accepted directly by the jail, sending it to the wrong destination can slow delivery.
Who to contact: If the issue is with scanned personal mail (what shows up on kiosks), start with Securus/DMC support. If you’re sending something that must go directly to the facility (like legal mail or money orders), work with the jail instead.
Find an Inmate at Chilton County Jail
Search for a loved one and send messages and photos in minutes.
