Setting Up Phone Calls from Chilton County Jail: Accounts, Facility Code, and Call Monitoring
Setting up phone calls from Chilton County Jail is straightforward once you know the provider and the rules. Here are the account details you'll need and the call behaviors that can get a number blocked.
Phone calls from Chilton County Jail are handled through Securus, and they’ll come through as collect, prepaid, or credit-card calls. Assume every call can be monitored and/or recorded, and remind your loved one not to talk about anything that could cause problems later.
To accept calls from an inmate, you'll need to set up a Securus account by phone. Call 1-800-844-6591 to create or update your account. When they ask which facility you're setting up for, use the Chilton County Jail facility code: 5500.
- ✓ Your phone number(s) you want to be able to receive calls on
- ✓ The facility code for Chilton County Jail: 5500
- ✓ Any basic account details Securus asks for to set up service when you call 1-800-844-6591
The jail can block phone numbers for several reasons: harassment, misuse of the phone system (including three-way calling), discussion of criminal activity, or general security concerns. If your calls suddenly stop going through, a block is one possible reason. Keep conversations calm, clean, and focused on family logistics.
Warning: Any attempt to create a three-way connection can permanently deactivate the called number that tried to facilitate it, and it can also lead to disciplinary action for the inmate.
Having trouble? Start with Securus at 1-800-844-6591. If calls aren't coming through, remember that numbers can be restricted based on how the phone system is used. When Securus can't resolve an account issue, that's when it makes sense to follow up with the jail directly.
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