Setting Up Phone Calls from Chilton County Jail: Securus account, facility code 5500, and three-way call warning
Getting phone calls from someone at Chilton County Jail comes down to one thing: setting up your Securus account correctly and avoiding mistakes that can get your number blocked.
All inmate phone calls at Chilton County Jail go through Securus. Calls come in as collect, pre-paid, or credit card calls - how you set up your account determines whether you can accept them and how you'll pay. One thing to know: all calls are subject to monitoring and recording. The inmate gets a PIN to place calls, which the jail uses to manage and track phone use.
- Call Securus to start your account - To accept calls or put money on an account for someone at Chilton County Jail, call 1-800-844-6591 and set up your Securus account.
- Provide the facility code - When asked, use Chilton County Jail’s facility code: 5500.
- Set up how calls will be paid - Calls from this jail are collect, pre-paid, or credit card calls, so make sure your account and payment method match the type of calls you plan to accept.
Three-way call warning: Any attempt to set up a three-way connection can permanently deactivate your number and result in disciplinary action for the inmate.
The jail can block your number if you request it due to harassment, or if the phone system is being misused. They also block numbers when calls involve criminal activity or threaten facility security. Three-way calling counts as misuse - keep calls strictly one-on-one and avoid anything that looks like call-bridging.
Contact for Technical Billing
- ✓ Call Securus at 1-800-844-6591 for account setup, adding money, billing questions, or technical phone issues
- ✓ Keep Chilton County Jail facility code 5500 handy when you call
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