How to schedule a visit at a CDCR facility and recover your scheduling account

2 min read Verified from official sources

CDCR uses an online scheduling site that lets you reserve your visitation time instead of waiting in long lines. Once you're signed in, you can pick the date, time, and location that works for you. Visits are confirmed instantly. That quick turnaround takes real stress out of planning, especially when you're juggling travel, childcare, or time off work.

You'll need to sign in on the CDCR visit scheduling site to book or manage visits. Signing in gives you access to available time slots and lets you track what you've already scheduled.

New user without a login? Look for the "Claim Account" link on the scheduling site. This lets you connect to an existing visitor account so you can start scheduling.

If you've used the site before but forgot your password, click "Forgot your password?" on the login page. You'll get instructions to reset it and regain access to your account.

  • Use “Claim Account” if you’re a new user and need to claim an existing visitor account.
  • Use “Forgot your password?” if you’re returning and just need to recover a forgotten password.
  • After you’re back in, schedule your visit by selecting a date, time, and location, then look for the instant confirmation so you know it went through.

Want to know how the scheduling system handles your information? Check the footer on the CDCR scheduling site for links to the Terms of Use and Privacy Policy. You'll also see ViaPath Technologies copyright information there.

Tip: If "Claim Account" or "Forgot your password?" doesn't work, look for a Contact or Help link on the scheduling site. When you do schedule successfully, save your confirmation (screenshot or copy) in case you need it for support later.

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