Send Photos & Mail at Christina Melton Crain Unit, TX

How to send messages, photos, and packages

Overview

To receive phone calls from an inmate at Christina Melton Crain Unit, register your telephone number through the state system and provide the inmate's TDCJ ID number. You must confirm you're the phone owner, be at least 18, and agree to accept calls. Calls can be collect, paid through Friends & Family prepaid, or paid from an inmate prepaid debit (Securus) account. Only home landlines and post-paid or pre-paid cell phones work—no 800 numbers, businesses, pay phones, internet services, or international numbers. Facility phones are generally available 5:00 a.m.–12:00 a.m. Tablet phone hours may differ, and calls can be limited to 30 minutes with a one-minute warning before disconnection. Remote video visits through Securus cost $10 for 60 minutes, and inmates are limited to one remote video visit per month.

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Quick Facts

  • You must register your telephone number and provide the inmate's TDCJ ID before receiving calls from Christina Melton Crain Unit.
  • Facility phones are generally available from 5:00 a.m. to 12:00 a.m.; tablet phone hours may differ and calls are limited to 30 minutes.
  • All inmate calls except those to the attorney of record are subject to monitoring and recording.
  • Securus remote video visits cost $10, last 60 minutes, and inmates are limited to one remote video visit per month.
  • Do not send cash, postage stamps, or personal items to the unit or the Inmate Trust Fund.

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Common Questions

How do I register my phone to receive calls from an inmate at Christina Melton Crain Unit?

Register your telephone number through the state/vendor process and include the inmate's TDCJ ID number. The name on your driver license or state ID must match the telephone listing or bill. You'll need to confirm you're the phone owner, be at least 18, and agree to accept calls. You also must agree not to forward calls, use three-way calling, or use speakerphone on inmate calls.

What phone types, limits, and monitoring should I expect for calls from Crain Unit?

Calls can be collect, paid through Friends & Family prepaid, or paid from an inmate prepaid (Securus) account. Only home landlines and post-paid or pre-paid cell phones are allowed—800 numbers, businesses, pay phones, internet services, and international numbers won't work. All inmate calls except those to the attorney of record are monitored and recorded. You'll hear a warning one minute before the call disconnects.

How do I arrange a video visit with an inmate at Christina Melton Crain Unit and what does it cost?

Remote video visits go through Securus—use their scheduling and payment system to book. At Crain Unit, remote video visits cost $10, last 60 minutes, and inmates are limited to one per month. If something goes wrong, contact Securus Customer Service or use the ITS contact channels for vendor complaints.

Can I send cash or postage stamps to an inmate at Christina Melton Crain Unit?

No. Do not send cash, postage stamps, or personal items to Christina Melton Crain Unit or to an inmate’s trust fund.

How should I address a letter to an inmate at Christina Melton Crain Unit?

Use the inmate’s full name and TDCJ/ID number, and include your full return address on the envelope. Stick to standard paper size and page limits so pages aren’t rejected.

Will legal or privileged mail be scanned into the digital mail system?

Generally, no. Legal and privileged mail follows a separate process and is typically inspected for contraband under legal-mail procedures rather than routinely scanned into the digital system.

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